Fetch Softworks

help!!! iweb files wont load (6 posts)

• Started 13 years ago by cadi
• Latest reply 13 years ago from cadi

• cadi Member

  Please help, I cant seem to load my iweb files after I updated them to fetch, the old ones will load but not the updated. Thanks for any help

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi Cadi,

  Please try the step-by-step instructions in our using Fetch to upload websites created with iWeb help topic. If you are still having problems after trying that, let us know and we'll try to help out.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• cadi Member

  i have done that, i think i named it wrong somewhere

  Posted 13 years ago #

• cadi Member

  when i publish it to a folder and i look at it published it's there. then when i put it in fetch it's not. I know it's something small i just cant find it. Thanks

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  The two usual causes of this sort of problem are either that you have uploaded your website to the incorrect folder on the server, or you have uploaded the folder containing your website when you need to upload the contents of the folder, not the folder itself.

  If you can provide us with more information, we can try to identify the problem.

  Could you tell us the address (URL) of your website?

  And could you please do the following?

  * Quit Fetch, if it's running.
  * Open Fetch again.
  * Connect to your server.
  * Go to the View menu, and choose Refresh.
  * Then go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• cadi Member

  Thanks, we figured it out!

  Posted 13 years ago #