Fetch Softworks

Host Not Found error (5 posts)

• Started 19 years ago by acutab
• Latest reply 19 years ago from acutab

• acutab Member

  I have been using Fetch 4.0.3 since I upgraded to OS X last year, with no problems at all. I just tried to use it this afternoon, for the first time since upgrading to 10.3.2.

  I have tried a number of different servers and all give me a Host Not Found error. These are all servers that I know to be active, so something is clearly amiss.

  Any ideas what could be at the root of this error?

  Thanks,

  John Lawless
  response@acutab.com

  Posted 19 years ago #

• Jim Matthews Administrator

  My guess is that your proxy settings are messed up. Choose Preferences from the Customize menu, click on the Firewall tab, and set the Proxy Type pop-up to "None". Can you connect then? If not, could you post the contents of the Fetch Transcript window?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• acutab Member

  That did the trick - thanks!

  It had been reset (not sure how) to one of the other options, and showed a Proxy Host setting of:

  t"Yàø?Ó†

  Any idea how that could happen? Should that setting be deleted as well?

  Thanks again for your help.

  John Lawless

  Posted 19 years ago #

• Jim Matthews Administrator

  I've seen a few other cases of that as well; I'm not sure what the cause is. That information may come from Internet Config, and it may be that some bug is corrupting the Internet Config database.

  I would recommend clearing out the Proxy Host field.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• acutab Member

  Thanks Jim!

  Posted 19 years ago #