Fetch Softworks

How to get Fetch to accept a servers fingerprint that has changed (2 posts)

• Started 3 years ago by Donna E
• Latest reply 3 years ago from Jim Matthews

• Donna E Member

  How to get Fetch to accept a servers fingerprint that has changed?
  Connections details have not changed however the server changed their fingerprint and it must be cached somewhere and user does not get prompted to accept.

  Posted 3 years ago #

• Jim Matthews Administrator

  Hi,

  You will need to delete the relevant line from the known_hosts file in your .ssh folder. If you choose "Fetch Transcript" from the Window menu after trying to connect, the error message there should indicate which line to delete.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 3 years ago #