Fetch Softworks

How to recover shortcuts (9 posts)

• Started 9 years ago by Graham
• Latest reply 9 years ago from Wayne

• Graham Member

  My hard disk failed, and I've had to recover everything form a back-up. The back-up included all my files, but excluded the content of the Applications directory, so I've been reinstalling apps, including Fetch. generally it's gone pretty smoothly, but the new Fetch install didn't seem able to find my shortcuts. Are they stored in a file or plist somewhere so that I can manually recover them?

  Thanks for any input.

  Posted 9 years ago #

• Jim Matthews Administrator

  Shortcuts are usually stored in the com.fetchsoftworks.Fetch.Shortcuts.plist file in the Preferences folder inside the Library folder. Let me know if you have any trouble finding them.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• Graham Member

  Thanks Jim
  In my case the file is in /Users/graham/Library/Preferences.

  Looking back in my back-up I can see that the original shortcuts file was also in that location, so when I had to reinstall Fetch it looks like it doesn't bother to check if this plist file already exists, but just writes a new one regardless.

  I've now restored a correct version of the plist file, and after rebooting, because Mavericks stores all this stuff in cache so just quitting and restarting the application won't cut it, my shortcuts are back.

  Would have been nice if Fetch had bothered to see if there was anything there in the first place however, before writing a new default plist file. I can see that its a limited use case, but it sure would have saved me some time.

  Best wishes
  Graham

  Posted 9 years ago #

• Jim Matthews Administrator

  Hi,

  I'm glad that worked out. Fetch only creates a new shortcuts file when it doesn't find one in the expected location, so if the shortcuts file was there all along I'm not sure why you didn't see them initially.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• Wayne Member

  Can shortcuts from Fetch 4.0.3 be imported to 5.7.3 & if so, how? I found the old shortcut plist file but when I open it, it's a bunch of gibberish & not anything that will copy into the new shortcuts window. I was using the instructions from here:http://fetchsoftworks.com/fetch/help/Contents/Tutorial/MovingShortcuts.html

  Edited 9 years ago #

• Jim Matthews Administrator

  Fetch 4.0.3 stored shortcuts in a file named "Fetch Shortcuts"; it wasn't a plist file. What is the name of the file you are trying to open?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• Wayne Member

  The only file I could find that was even close to Fetch Shortcuts was com.fetchsoftworks.Fetch.Shortcuts.plist in the Users>LIbrary>Preferences folder. Exactly where is Fetch Shortcuts supposed to be?

  Posted 9 years ago #

• Jim Matthews Administrator

  Fetch 4.0.3 stored shortcuts in a file named "Fetch Shortcuts" in the Users > username > Library > Preferences folder.
  com.fetchsoftworks.Fetch.Shortcuts.plist is the shortcuts file used by Fetch version 5.1 and later.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• Wayne Member

  I'm not sure why I couldn't find it before. I looked manually & used the search function & nothing came up. That did the trick! Thanks,
  Wayne

  Posted 9 years ago #