Fetch Softworks

how to retrieve password for ftp? (6 posts)

• Started 13 years ago by Haemi
• Latest reply 9 years ago from Jim Matthews

• Haemi Member

  hi
  i have a website domain i got from school and i used ftp through the program dreamweaver (but i own the program fetch)

  The problem is i do not "know" the password... (i have it saved in my dreamweaver which only lets me upload this one website... but because it's typed with "dark circles" i dont really know what the password is)

  I been asking both the dreamweaver program and my website domain company. But since i have fetch i thought the fetch program that i have would know the password.

  my real question is: does anyone know how to retreive the password for ftp? am i asking the wrong program? is there anyone that could help me?

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  Your password is probably stored in the Mac OS X keychain, which most programs use to store passwords securely. Here are instructions for finding a password in the keychain:

  * Open the Keychain Access application, which is in the Utilities folder inside your Applications folder.
  * Look for a keychain entry whose Name is the name of the server (the hostname) whose password you are trying to recover. (The kind should be "password" of some sort.)
  * Display the entry's details by double-clicking on the entry (Mac OS X 10.4 or later) or clicking once on the entry (Mac OS X 10.3).
  * Click the "Show password" checkbox.
  * When prompted, enter your keychain passphrase (usually the same as your Macintosh login or administrator password) to display the password.

  I hope this helps.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• Haemi Member

  Thank you scott! That helped alot
  can i ask a supplementry question to this entry?

  when i bought fetch (a few years ago), i do not believe i have any sign-up information (such as username and password)
  i thought finding the password i used through dreamweaver would help but apparently it didnt.
  is it safe to say that dreamweaver and fetch do not work hand in hand?
  or was this information given to me when i signed up for fetch?

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  No, you were not given a username and password when you bought Fetch, because our company doesn't provide a service or server for storing files - you get the username or password from some other company or organization that runs a server for storing websites or files (such as your school).

  However, the information you use to upload your files in Dreamweaver should also work in Fetch; Fetch should be able to connect to the same server as Dreamweaver. Make sure that in Fetch you enter the exact same hostname, username, and password as you're using in Dreamweaver. If you're still having problems after double-checking that, let us know and we can try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• JT Member

  I want to know the parental guide no that as used to set up from the distributor ie Optus. I certainly did not set one when I started as we don't have any children living at home so did not see the point,\.

  Posted 9 years ago #

• Jim Matthews Administrator

  Hi,

  I don't think your question is related to Fetch. Perhaps you should contact Optus?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #