Fetch Softworks

Is not connecting to server (6 posts)

• Started 13 years ago by Mike
• Latest reply 13 years ago from Jim Matthews

• Mike Member

  My Fetch is not connecting to the server for some reason.... it just says "connecting" for ever on the bottom. Why? Help!

  Posted 13 years ago #

• Jim Matthews Administrator

  Hi Mike,

  Could you choose "Fetch Transcript" from the Window menu and post the contents of that window? That will show me where Fetch is trying to connect, and I can try to reproduce the problem here.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #

• Mike Member

  Fetch 5.6 (5F64) Intel running on Mac OS X 10.5.8 (9L31a) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Expires 9/2/10 T
  Connecting to qcsnews.com port 21 (Mac OS X firewall is allowing connections) (8/19/10 1:37 PM)
  Connected to 68.178.232.100 port 21 (8/19/10 1:37 PM)
  get_reply():con_conn->Getline() returns 1,54
  An FTP connection to “qcsnews.com” could not be opened because the FTP server dropped the connection. (Try again, or contact the server administrator to verify that the server is running.)
  Connecting to qcsnews.com port 21 (Mac OS X firewall is allowing connections) (8/19/10 1:37 PM)
  Connected to 68.178.232.100 port 21 (8/19/10 1:37 PM)

  Posted 13 years ago #

• Jim Matthews Administrator

  Hi Mike,

  The qcsnews.com server is dropping the connection for me too. I would recommend contacting the server administrator and letting them know about the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #

• Mike Member

  I've got it to connect and I uploaded the file... but I see this when I type in the link:

  If you are the owner of this web site you have not uploaded (or incorrectly uploaded) your web site. For information on uploading your web site using FTP client software or web design software, click here for FTP Upload Information.

  Posted 13 years ago #

• Jim Matthews Administrator

  Hi,

  I would recommend clicking the link for FTP upload information, and double-checking what you have been doing against those instructions.

  Please let me know if that does not help.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #