Fetch Softworks

ISA server and Fetch 4.0.3 (5 posts)

• Started 20 years ago by jimross
• Latest reply 20 years ago from jimross

• jimross Member

  I'm running ISA server in firewall only mode. I have the firewall settings in Fetch set to none. I cannot even connect to an FTP site outside of my firewall. IE will connect to ftp.nai.com. Fetch will not. Here is the transcript:

  Connecting to ftp.nai.com port 21 (4/25/03 3:40:20 PM)

  The dog runs and runs but it never connects. I end up with the error: there is no host by that name. Any help you can provide would help me out greatly.

  Posted 20 years ago #

• Jim Matthews Administrator

  It sounds like you don't have DNS service inside your firewall. That doesn't affect IE because it's making all its connections through the web proxy server. I would ask the firewall administrator about providing for DNS service inside the firewall, or providing a proxy service (such as SOCKS) for Mac FTP clients.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• jimross Member

  There is definitely a DNS server running inside our firewall. Both PC and Mac are able to call names instead of IP addresses of the servers running inside. I just restarted it to verify that there were no errors in the start up logs.

  I forgot to mention, our Macs are running OS X 10.2.4 Also, the FTP clients running on our PCs are funcioning properly.

  Posted 20 years ago #

• Jim Matthews Administrator

  My guess was that your inside-the-firewall DNS server was not letting you resolve outside-the-firewall names (like ftp.nai.com). Have you tried connecting to that server's IP address?

  Do any other Mac FTP clients work for outside-the-firewall connections?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• jimross Member

  I just tried the IP address and it connected fine. It looks like I'll be spending some time with our DNS server. Thank you for the help!

  Posted 20 years ago #