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Issue accessing Fetch for 2nd User (2 posts)

  • Started 9 years ago by Snoodle
  • Latest reply 9 years ago from Jim Matthews
  • Snoodle Member

    I purchased 2 licenses for Fetch: Serial # FETCH55002-2CY7-99J3-DPC7-RB36-ZGA7

    I updated my Fetch this morning, and it works fine.

    My co-worker also has a MAC Computer. She updated her FETCH, but cannot access it.

    A window asks for Serial # Name and Serial #.

    We can't remember the Serial # Name.

    Please direct us as to what to do.

    Posted 9 years ago #

  • Jim Matthews Administrator


    I can look up your Serial Number Name. I see that you've sent an email, I will answer you that way (I don't want to reveal your license information here).


    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #


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