Fetch Softworks

Issue accessing Fetch for 2nd User (2 posts)

• Started 8 years ago by Snoodle
• Latest reply 8 years ago from Jim Matthews

• Snoodle Member

  I purchased 2 licenses for Fetch: Serial # FETCH55002-2CY7-99J3-DPC7-RB36-ZGA7

  I updated my Fetch this morning, and it works fine.

  My co-worker also has a MAC Computer. She updated her FETCH, but cannot access it.

  A window asks for Serial # Name and Serial #.

  We can't remember the Serial # Name.

  Please direct us as to what to do.

  Posted 8 years ago #

• Jim Matthews Administrator

  Hi,

  I can look up your Serial Number Name. I see that you've sent an email, I will answer you that way (I don't want to reveal your license information here).

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #