Your best friend for file transfer.

Fetch application logoFetch

Issue accessing Fetch for 2nd User (2 posts)

  • Started 3 years ago by Snoodle
  • Latest reply 3 years ago from Jim Matthews
  • Snoodle Member

    I purchased 2 licenses for Fetch: Serial # FETCH55002-2CY7-99J3-DPC7-RB36-ZGA7

    I updated my Fetch this morning, and it works fine.

    My co-worker also has a MAC Computer. She updated her FETCH, but cannot access it.

    A window asks for Serial # Name and Serial #.

    We can't remember the Serial # Name.

    Please direct us as to what to do.

    Posted 3 years ago #

  • Jim Matthews Administrator

    Hi,

    I can look up your Serial Number Name. I see that you've sent an email, I will answer you that way (I don't want to reveal your license information here).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.