Fetch Softworks

iWeb uploading problem (2 posts)

• Started 15 years ago by jimmyninja
• Latest reply 15 years ago from Scott McGuire

• jimmyninja Member

  I recently downloaded your trial version. It worked like a charm the first few times I used it, but the last time I tried to upload changes to my iWeb site, it stalled. I have tried repeatedly,but it just stalls. I do not get an error message, and it does not say that it is timed out. I just stalls. Now my website is not posted and I cannot seem to get it back up. I would like to purchase Fetch, but I want to see that it works first. What can I do?

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  We're sorry you're having troubles with Fetch.

  If it worked the first few times, but now stalls, this may indicate a server problem.

  If you could send us a transcript from Fetch of a stalled upload attempt, we may be able to identify where the problem is.

  To do this:

  * Quit Fetch, if it's running.
  * Open Fetch again.
  * Connect to your server.
  * Try uploading again.
  * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

  And we'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #