Fetch Softworks

keep getting error: There is no host by that name (6 posts)

• Started 18 years ago by amaunimiso
• Latest reply 18 years ago from Jim Matthews

• amaunimiso Member

  But I've checked over and over, and as far as I can tell the settings are all ok.

  Please help, thanks!!!
  Here is the transcript:

  Fetch 4.0.3 System 0x1038 Serial FETCH5X001-HT7L-4GNP TR
  Using USER with no logon (aka USER user@host) proxy server host:, port:65312, userid:
  Connecting to port 65312 (4/2/05 6:49:00 PM)
  CStreamOTSocks::Connect(id = ffffffff) connecting to t”7ø?Ó† port 36904 srcport 0 (name = , real_remote_addr = 0x1, port = 65312)
  Using USER with no logon (aka USER user@host) proxy server host:, port:65312, userid:
  Connecting to port 65312 (4/2/05 6:50:14 PM)
  CStreamOTSocks::Connect(id = ffffffff) connecting to t”7ø?Ó† port 36904 srcport 0 (name = , real_remote_addr = 0x1, port = 65312)
  Using USER with no logon (aka USER user@host) proxy server host:, port:65312, userid:
  Connecting to port 65312 (4/2/05 6:52:07 PM)
  CStreamOTSocks::Connect(id = ffffffff) connecting to t”7ø?Ó† port 36904 srcport 0 (name = , real_remote_addr = 0x1, port = 65312)
  Using USER with no logon (aka USER user@host) proxy server host:, port:65312, userid:
  Connecting to port 65312 (4/2/05 6:54:09 PM)
  CStreamOTSocks::Connect(id = ffffffff) connecting to t”7ø?Ó† port 36904 srcport 0 (name = , real_remote_addr = 0x1, port = 65312)
  Using USER with no logon (aka USER user@host) proxy server host:, port:65312, userid:
  Connecting to port 65312 (4/2/05 6:56:44 PM)
  CStreamOTSocks::Connect(id = ffffffff) connecting to t”7ø?Ó† port 36904 srcport 0 (name = , real_remote_addr = 0x1, port = 65312)

  Posted 18 years ago #

• Jim Matthews Administrator

  It looks like the proxy settings have become corrupted. To fix them:

  1) Choose Preferences... from the Fetch menu
  2) Click on the Firewall tab
  3) Set the Proxy Type pop-up menu to "None"
  4) Click OK

  Let me know if that does not fix the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• amaunimiso Member

  Thanks - however when I go into preferences, for some reason I can't get into any of the other categories in there. I click on the buttons and nothing happens.

  Any ideas?

  Thanks!

  - - -

  Originally posted by JimMatthews:

  It looks like the proxy settings have become corrupted. To fix them:

  1) Choose Preferences... from the Fetch menu
  2) Click on the Firewall tab
  3) Set the Proxy Type pop-up menu to "None"
  4) Click OK

  Let me know if that does not fix the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• Jim Matthews Administrator

  Nothing happens when you click the tabs (such as General, Download, Upload, Firewall, etc.)? I've never heard of that problem. I would try restarting your computer.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• amaunimiso Member

  Yes, that's correct - I open the preferences and try clicking on General, Download, Upload, Firewall, etc, and nothing happens. I've never heard of it either. I've tried restarting my computer and its still happening.

  What else can I try? I'm really stuck here. I'm having problems with cuteFTP also. Between the two, I can't upload files to my web site. The only thing that works is if I switch to system 9 and connect with dial-up and use an old version of Fetch.

  But I've got some sort of problem in system 10 that prevents me from launching 9 (classic) while running 10. So I have to restart in 9 to upload.

  But I bought your software and really need it to work as its supposed to.

  Maybe I need to reinstall system 10? Is it possible to do that without losing all the stuff I have already (software installs, email, browser bookmarks, preferences, network setup, etc, etc, etc, etc.....)?

  Thanks in advance for your help!

  Originally posted by JimMatthews:

  Nothing happens when you click the tabs (such as General, Download, Upload, Firewall, etc.)? I've never heard of that problem. I would try restarting your computer.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• Jim Matthews Administrator

  If you re-install OS X and choose either "Upgrade" or "Archive and Install" your current preferences should be preserved. Don't choose "Erase and Install" as that will wipe the disk clean.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #