Fetch Softworks

Linksys router (7 posts)

• Started 16 years ago by cloe
• Latest reply 16 years ago from cloe

• cloe Member

  I have used Fetch for many years to upload pictures on my providers ftp server. I just installed a Linksys wireless router and now I can't access my ftp. Invalid PORT command is the error code. I have never been able to get in with PASV checked so it must remain unchecked. I have tried lots of different setting in he router but nothing helps, it seems like it is sending in PASV anyhow.
  Any ideas?

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  We'd like some more information to help diagnose the problem.

  After you try to connect and you get an error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message?

  We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 01-10-2007).]

  Posted 16 years ago #

• cloe Member

  Hi Scott,
  here is the info:
  Fetch 5.2 (5C121) PowerPC running on Mac OS X 10.4.8 (8L127) PowerPC Swedish
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-6VQB-FEKA T
  Connecting to www.winepictures.com port 21 (Mac OS X firewall is off) (07-01-11 09.46.38)
  Connected to 82.115.130.124 port 21 (07-01-11 09.46.39)
  220 wfs24 Microsoft FTP Service (Version 5.0).
  USER wu020911
  331 Password required for wu020911.
  PASS
  230 User wu020911 logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/wu020911" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  PWD
  257 "/wu020911" is current directory.
  TYPE A
  200 Type set to A.
  PORT 192,168,1,100,192,42
  500 Invalid PORT Command.
  PASV
  227 Entering Passive Mode (82,115,130,124,18,66).
  Making data connection to 82.115.130.124 port 4674
  ABOR
  225 ABOR command successful.
  ftp_list: 2,-30000 (state == GETTING_LIST)

  The Linksys is model WRT55AG Firmware version 1.30
  I can access othet ftp servers but not the most important one...
  Thanks,
  Claes Lofgren

  Posted 16 years ago #

• Jim Matthews Administrator

  Could you post a transcript from connecting to ftp.fetchsoftworks.com (leave the username and password fields blank)? It might help tell me whether the problem is your router, or your server.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 16 years ago #

• cloe Member

  Hi,
  here it is:
  Fetch 5.2 (5C121) PowerPC running on Mac OS X 10.4.8 (8L127) PowerPC Swedish
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-6VQB-FEKA T
  Connecting to www.winepictures.com port 21 (Mac OS X firewall is off) (07-01-11 09.46.38)
  Connected to 82.115.130.124 port 21 (07-01-11 09.46.39)
  220 wfs24 Microsoft FTP Service (Version 5.0).
  USER wu020911
  331 Password required for wu020911.
  PASS
  230 User wu020911 logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/wu020911" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  PWD
  257 "/wu020911" is current directory.
  TYPE A
  200 Type set to A.
  PORT 192,168,1,100,192,42
  500 Invalid PORT Command.
  PASV
  227 Entering Passive Mode (82,115,130,124,18,66).
  Making data connection to 82.115.130.124 port 4674
  ABOR
  225 ABOR command successful.
  ftp_list: 2,-30000 (state == GETTING_LIST)
  PWD
  257 "/wu020911" is current directory.
  Update check started at 2007-01-11 09.48
  PWD
  257 "/wu020911" is current directory.
  Update check skipped at 2007-01-11 09.49 (next check after 2007-01-12 04.20)
  PWD
  257 "/wu020911" is current directory.
  QUIT
  221
  Update check started at 2007-01-12 12.22
  Update check skipped at 2007-01-12 12.23 (next check after 2007-01-13 06.24)
  Connecting to ftp.fetchsoftworks.com port 21 (Mac OS X firewall is off) (07-01-12 13.49.08)
  Connected to 216.92.39.106 port 21 (07-01-12 13.49.08)
  220 fetchsoftworks.com NcFTPd Server (licensed copy) ready.
  USER anonymous
  331 Guest login ok, send your complete e-mail address as password.
  PASS
  230-You are user #1 of 16 simultaneous users allowed.
  230-
  230 Logged in anonymously.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  MACB ENABLE
  500 Syntax error, command unrecognized.
  PWD
  257 "/" is cwd.
  TYPE A
  200 Type okay.
  PORT 192,168,1,100,192,97
  200 PORT command successful.
  LIST
  150 Opening ASCII mode data connection for /bin/ls.
  -rw-r--r-- 1 ftpuser ftpusers 1343749 Mar 3 2006 Fetch_4.0.3.sit
  -rw-r--r-- 1 ftpuser ftpusers 3783421 Jan 2 2006 Fetch_5.0.5.dmg
  -rw-r--r-- 1 ftpuser ftpusers 15736700 Jan 8 13:20 Fetch_5.2.dmg
  -rw-r--r-- 1 ftpuser ftpusers 3299926 Jan 8 13:21 Fetch_5.2.pdf
  drwxr-xr-x 3 ftpuser ftpusers 512 Mar 24 2006 example
  drwx-wx-wx 4 ftpuser ftpusers 9216 Jan 11 21:36 incoming
  226 Listing completed.

  Posted 16 years ago #

• Jim Matthews Administrator

  The fact that the PORT command works with ftp.fetchsoftworks.com makes me think this is a problem with your server, in combination with the router. You could try a different router, or talk to the server administrator about enabling passive mode.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 16 years ago #

• cloe Member

  Thanks for the feedback, I got a complicated answer from Linksys support, changing router seems like a better idea.
  Claes

  Posted 16 years ago #