Fetch Softworks

Log file of transactions (2 posts)

• Started 9 years ago by Brian
• Latest reply 9 years ago from Jim Matthews

• Brian Member

  Is there a log file generated by fetch? Could there be? I have a customer that has extensive problems and does not believe the logs generated by by FTP server software. I am hoping I could use a log to help diagnose issues.

  Posted 9 years ago #

• Jim Matthews Administrator

  Fetch keeps a file called Fetch.log. To find it, have the customer:

  1) Choose "Fetch Transcript" from the Window menu
  2) Choose "Show Fetch.log in Finder" from the File menu

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #