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"Login incorrect" after 5.3 upgrade (2 posts)

  • Started 9 years ago by johnbenn
  • Latest reply 9 years ago from Scott McGuire
  • johnbenn Member

    Upgraded to 5.3 from 4.0.3. Now when I try to connect I get a "Login incorrect" message.
    Thanks,John

    Posted 9 years ago #

  • Scott McGuire Administrator

    Hi John,

    The first thing to try is to restart your Macintosh, and see if that fixes the problem. (We have had reports from a few users that they've had problems after updating to 5.3 that are fixed by a restart.)

    If that does not fix the problem, we'd like some more information to help diagnose the problem. Could you please do the following?

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Try to connect to your server.
    * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

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