Fetch Softworks

Login Incorrect Error (3 posts)

• Started 17 years ago by timhodge
• Latest reply 17 years ago from timhodge

• timhodge Member

  Strange problem... since upgrading to v5, I have a problem with some of my shortcuts. They give me a "Login Incorrect" error due to password but everything is the same.

  Here's the weird part... this happens when first starting Fetch from the shortcut in the connection window that pops up. But... if I cancel that and choose the shortcut from the main menu, it'll load just fine. Thanks for any suggestions.

  Here's the Transcript of the error...
  Fetch 5.0.2 (5A664) running on Mac OS X 10.3.7 (7S215)
  StuffIt Engine 0x702, StuffIt SDK Version StuffIt version 7.0.3
  Partial serial FETCH5X001-QHE7-BNYP T
  Connecting to host85.ipowerweb.com port 21 (8/1/05 10:16:22 AM)
  Connected to 66.235.200.185 port 21 (8/1/05 10:16:22 AM)
  220 host85 FTP server ready
  USER compuspe
  331 Password required for compuspe.
  PASS
  530 Login incorrect.

  Posted 17 years ago #

• Jim Matthews Administrator

  My guess is that you have two different passwords saved, one in the shortcut and one in the keychain, with an incorrect one in the keychain. You should be able to fix this problem by following these steps:

  1) Choose Show Shortcuts from the Shortcuts menu
  2) Select a shortcut with this problem, and choose Edit Shortcuts from the Shortcuts menu
  3) Check the Add to keychain box and click OK

  Please let me know if that does not fix the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 17 years ago #

• timhodge Member

  You're the man!
  That did it. Thank you.

  Posted 17 years ago #