Fetch Softworks

long delay/dropped uploads? (5 posts)

• Started 14 years ago by shrew42
• Latest reply 14 years ago from shrew42

• shrew42 Member

  About two-thirds of my uploads timeout or have very long delays (3 minutesfor very small (4kb) files. I've attached the full transcript below. Note the 3inute delay for "clear.gif". Any ideas? Thanks! Lori

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Lori,

  Unfortunately, your transcript didn't make it through. Could you please try again?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• shrew42 Member

  Sorry, here it is. I am on a MAC Dual 2.1 GHz G5 OSX 10.4.11. thanks!
  -----------------

  Fetch 4.0.3 System 0x1049 Serial FETCHFL001-02AP-F439 TR
  Connecting to 208.109.83.165 port 21 (7/11/08 1:44:20 PM)
  220 (vsFTPd 2.0.5)
  USER cdwess
  331 Please specify the password.
  PASS
  230 Login successful.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/"
  MACB ENABLE
  500 Unknown command.
  CWD dnaadmin3
  250 Directory successfully changed.
  PWD
  257 "/dnaadmin3"
  CWD public_html
  250 Directory successfully changed.
  PWD
  257 "/dnaadmin3/public_html"
  PASV
  227 Entering Passive Mode (208,109,83,165,104,154)
  LIST
  150 Here comes the directory listing.
  -rw-r--r-- 1 500 500 2414 Jul 11 17:42 FormToEmail.php
  drwxr-xr-x 2 504 505 4096 Jul 06 21:36 cgi-bin
  -rw-r--r-- 1 500 500 5460 Jul 11 17:42 index.php
  drwxr-xr-x 2 504 505 4096 Jul 06 21:36 mod_perl
  drwxr-xr-x 2 500 500 4096 Jul 06 21:39 pics
  -rw-r--r-- 1 500 500 254 Jul 11 17:42 textstyles.css
  226 Directory send OK.
  cur_relpath: dnaadmin3/public_html work_dir: /dnaadmin3/public_html url_path: dnaadmin3/public_html/pics/
  CWD /
  250 Directory successfully changed.
  CWD dnaadmin3/public_html/pics/
  250 Directory successfully changed.
  PWD
  257 "/dnaadmin3/public_html/pics"
  TYPE I
  200 Switching to Binary mode.
  PASV
  227 Entering Passive Mode (208,109,83,165,26,80)
  STOR topbar.jpg
  150 Ok to send data.
  226 File receive OK.
  Upload complete at 7/11/08 1:44:46 PM
  PASV
  227 Entering Passive Mode (208,109,83,165,186,11)
  STOR rightbar.jpg
  150 Ok to send data.
  226 File receive OK.
  Upload complete at 7/11/08 1:44:48 PM
  PASV
  227 Entering Passive Mode (208,109,83,165,167,138)
  STOR clear.gif
  150 Ok to send data.
  226 File receive OK.
  Upload complete at 7/11/08 1:48:09 PM
  PASV
  227 Entering Passive Mode (208,109,83,165,148,180)
  STOR bodybg.jpg
  150 Ok to send data.
  226 File receive OK.
  Upload complete at 7/11/08 1:48:13 PM
  CDUP
  250 Directory successfully changed.
  PWD
  257 "/dnaadmin3/public_html"
  TYPE A
  200 Switching to ASCII mode.
  PASV
  227 Entering Passive Mode (208,109,83,165,181,2)
  LIST
  150 Here comes the directory listing.
  -rw-r--r-- 1 500 500 2414 Jul 11 17:42 FormToEmail.php
  drwxr-xr-x 2 504 505 4096 Jul 06 21:36 cgi-bin
  -rw-r--r-- 1 500 500 5460 Jul 11 17:42 index.php
  drwxr-xr-x 2 504 505 4096 Jul 06 21:36 mod_perl
  drwxr-xr-x 2 500 500 4096 Jul 06 21:39 pics
  -rw-r--r-- 1 500 500 254 Jul 11 17:42 textstyles.css
  226 Directory send OK.

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Lori,

  Thanks for the transcript. I don't immediately see anything out of the ordinary or that might explain the delays.

  However, I see that you're using Fetch 4.0.3. I'd like you to give Fetch 5.3, our current version of Fetch, a try. We've made a lot of improvements to the networking support in it, and it may fix the problems you are seeing. If not, the transcript from it will also be more informative. You can download Fetch 5.3 and use it for free for 15 days, and you do not have to remove Fetch 4.0.3 to use it (and it will not interfere with your ability to switch back to Fetch 4.0.3).

  You can download Fetch 5.3 from our home page:

  http://fetchsoftworks.com

  Please give it a try uploading the same files and let me know how it goes. If you see the same delays, please send me a transcript from Fetch 5.3.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• shrew42 Member

  will do, thanks Scott!

  Posted 14 years ago #