Fetch Softworks

Mac OS error -25308 (2 posts)

• Started 17 years ago by manca
• Latest reply 17 years ago from Scott McGuire

• manca Member

  When using Fetch 5.0.3 in OS 10.3.9 on a G4 powerbook, I have no issues accessing FTP keychain login items.

  WHen I installed 5.1, the following message appears every time a keychain/shortcut item is accessed
  "The shortcut cannot be used because an error has occurred.
  Mac OS error -25308

  If I revert back to 5.0.3 the shortcuts work fine.

  Is this a known issue? Looks like either an authenticaton issue with the Keychain or a problem reading shortcut between 5.0.3 and 5.1...

  Manca

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi Manca,

  That error indicates a problem with the keychain.

  Do you know if other programs can use the keychain successfully? (I realize it can be hard to tell if a program is using the keychain or not.)

  Could you please do the following?

  * Open the Applications folder.
  * Open the Utilities folder.
  * Run the Keychain Access application.
  * In the Keychain Access application, choose View > Show Keychains.

  What keychains are listed in the drawer that pops out on the side of the window?

  Next, still in the Keychain Access application:

  * Choose Window > Keychain First Aid.
  * Click the Repair button.
  * Enter your Mac OS X password in the password field.
  * Click the Start button.

  After the repair is completed, try running Fetch 5.1 again. Did this fix the problem?

  Please let us know. Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #