Fetch Softworks

MacOS Mojave Compatibility? (35 posts)

• Started 5 years ago by tom
• Latest reply 4 years ago from Paul Girard

• tom Member

  I am about to upgrade my computer to MacOS Mojave, and before doing so I want to make sure that Fetch will work with this new Mac OS. Can you please confirm and possibly send me a version of fetch that will work with this new OS.

  I look forward to your response.

  -tom

  Posted 5 years ago #

• Chris Member

  The latest version of Fetch is NOT working with Mojave much to my disappointment. It's my hope, and others I'm sure, that this will be updated soon. I'd hate to have to replace what Ive been using forever for something else.

  Posted 5 years ago #

• Nancy P. Member

  I just updated my 2017 15-inch MacBook Pro to Mojave and Fetch is working for me. When I first opened it, MacOS did give me a message saying that it was a 32-bit app and that it eventually wouldn't work with future versions of the MacOS and that I should contact the developer to let them know. But again, Fetch is currently working for me after I updated to Mojave. I mostly use Fetch to upload html and images to my website, as well as to download assets from my FTP site using SFTP.

  Edited 5 years ago #

• Jason Member

  I am also having Fetch issues with Mojave. I get the launch message mentioned above and it acts like it works but will not allow you to open files on the server and SAVE them. I am having to download files, edit and re-upload for them to work. Hope there is a fix soon.

  Posted 5 years ago #

• Nancy P. Member

  Oh, I don't usually edit files directly on the server. It did allow me to upload, edit, and save a simple text edit file on the server just now, but again, I mostly upload and download finished files from another application.

  Posted 5 years ago #

• tom Bell Member

  This was my fear, as this program is used everyday to edit live on the server I defiantly appreciate all your feedback. I will wait to update my computer until a version or beta version is released that fixes the above mentioned issues.

  Jim Matthews - Can you provide us all with an update? Patiently waiting on your response.

  Regards,

  Tom Bell

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi Jason,

  I have not seen this problem on Mojave, so I am very interested in hearing more details. What editor are you using to edit remote files?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Jason Member

  Hi Jim - I have tried with BBEDIT (v. 10.5.13) and Textedit. Neither allow me to edit and save live on the server as I did before the Mojave upgrade. I am running Fetch (v 5.7.5)

  Posted 5 years ago #

• tom Member

  As an update, I went ahead and installed Mojave. I am able to edit files live on the server and save back to the server. MBPro 15" 2012 - APF filesystem.

  On initial launch of fetch i was presented with a dialog stating that this version of fetch would not work in future versions of Mojave.

  With fetch opened, I selected a file on my server, clicked edit. Current version of bbedit (Installed before mojave as per bbedits instructions) opened the document. I made a change, clicked save, and a MAC OS dialog box opened asking permission to control Fetch. I clicked Allow, and the file was saved onto my server.

  For those of you who are saying this doesnt function like i stated, let me ask, did you install BBEDIT's Mojave update prior to the installation of Mojave? and did you remember seeing the dialog box asking is BBedit could control Fetch?

  I hope this information helps those that are having issue. Willing to explain this further if needed.

  Regards,

  Tom

  Posted 5 years ago #

• Chris Member

  I'm seeing posts relating to BBEdit & Fetch which doesn't relate to the issues I'm encountering. I am using Fetch 5.7.7 and while I'm also a BBEdit user I am unable to connect using Fetch alone, free of BBEdit. Wen attempting Fetch displays "connecting" until I receive an "timed out" message.

  I have tried other ftp apps that imported settings from Fetch and they successfully connected indicating that this is a Fetch issue.

  Fetch has been my ftp application for more years than I can recall and would like to continue such use rather than be forced to use something else.

  Posted 5 years ago #

• tom Bell Member

  Chris,

  Im sure the next question Jim will ask when he replies is to post your logs. Can you do so?

  You can do so by going to window:Fetch Transcripts.

  Try connecting to your site and post the "transcript"

  -Tom

  Posted 5 years ago #

• Chris Member

  Good idea Tom:

  Fetch 5.7.7 (5H1795) Intel (Web Store) running on Mac OS X 10.14 (18A391) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-A67E-6KFW T
  Connecting to ________.com port 21 (Mac OS X firewall is limiting connections to specific applications) (9/27/18, 2:01 PM)
  An FTP connection to “_______.com” could not be opened because the connection timed out. (There might be a problem with your network, or the server might not be responding.)

  As I mentioned, other apps are not having any issues and my firewall only effects incoming connections. Turned it off and tried again with the same results.

  Posted 5 years ago #

• tom Bell Member

  Chris,

  Have you read this article:

  https://fetchsoftworks.com/fetch/help/Contents/Tutorial/ConfiguringMacOSFirewall.html

  Posted 5 years ago #

• Chris Member

  I'm happy to say it's working again. Yea!

  The problem was unrelated to Fetch. It was a DNS error on my hosting site that they just informed me they fixed. I am relieved and slightly embarrassed that I jumped to the wrong conclusion after updating to Mojave.

  Jim Matthews - my continued thanks for a great application!

  Posted 5 years ago #

• Jason Member

  I'm back to report that updating to Fetch 5.7.7 fixed my issue re: editing with Bbedit live on server in mojave. Thanks

  Posted 5 years ago #

• Paul Girard Member

  Apple warns that Legacy (32-bit) Software may not work in future releases of MacOs. Fetch 5.7.7 works in Mojave 10.14. I hope Jim is working on the 64-bit version.

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  I can't promise that I will be successful, but I am working on a 64-bit version, and hope to have something usable before macOS 10.15 ships next year.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Ofelia Member

  I have not yet upgraded to Mojave but would like to.
  I am running Fetch 5.7.7 and BBEdit 12.5.
  I am a teacher & regularly update/maintain a website for my college students.
  It would be a disaster if I lost ability to use Fetch to transfer files!
  Should I wait for the 64-bit version before upgrading to Mojave?
  Please advise, Thanks!
  Ofelia

  Posted 5 years ago #

• Paul Girard Member

  I upgraded to Mojave and Fetch 5.7.7 works fine.
  But check back before upgrading to the next MacOS (10.15).

  Posted 5 years ago #

• Ofelia Member

  Thank you Paul G for your reassuring reply.

  Posted 5 years ago #

• Chantal Member

  Hello,
  I just updated my Macbook Pro to Mojave ( 10.14.1) and my Fetch doesn't work anymore... ( i have a 5.3.1 version ) . i have an error "Mac OS error -67608" when trying to open any connection , can anybody help ?
  Thanks a lot
  Chantal

  Posted 5 years ago #

• Paul Girard Member

  I just upgraded to 10.14.1 and Fetch still connects.

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi Chantal,

  You should download Fetch 5.7.7 from http://fetchsoftworks.com/fetch/download/latest . You will get a warning message every 30 days saying that Fetch is not optimized for your computer, but otherwise it should work.

  Thanks.

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Chantal Member

  Hi Jim , Thanks for your answer . I tried this and i'm asked to pay 10$ to get this 5.7.7 version, is that right ?
  When we purchase FETCH, the updates are not free ? Of course i purchased it a long time ago, and 10$ is not a lot , it is just to know how it works .
  Thanks
  Chantal

  Posted 5 years ago #

• tom Bell Member

  Chantal,

  From fetch's purchase page:

  If you're a registered user of Fetch 5.5 or later, or purchased a Fetch license after January 28, 2009, you qualify for a free upgrade. You can download Fetch 5.7 free of charge and your serial number will work with it.

  If you purchased a Fetch license on or before January 28, 2009, upgrades to Fetch 5.7 are $10 for a single user (all prices in U.S. currency).

  Posted 5 years ago #

• Chantal Member

  Thanks for your answers , I purchased version 5.7 version for 10$, and can use Fetch again.
  Best regards
  Chantal

  Posted 5 years ago #

• GraphicBob Member

  Hey, all. I, too, have been using Fetch for many years and do not like the idea of switching (I recently tried FileZilla Pro and think that it is terrible). My MacOS is 10.14 and my Fetch version is 5.7.7. Since the Mojave update, I have been receiving the message stating that Fetch is not optimized for my OS but seems to function as expected...until....it seems after 'x-amount' of time (it varies), the file icons inside the Fetch window next to the file name disappear, and when I try to download or edit a file, I get an error message that the file cannot be found. When I switch directories, I can see folder icons, but all file icons are missing, and nothing can be downloaded/edited. When this happens, and I am trying to upload an image file, I get an error telling me that the file can't be uploaded because it cannot be found. I have to quit Fetch and relaunch to fix the problem, though it is a temporary fix since at some point in the next day or so, it happens again. It has been happening to me since the Mojave update. Any ideas on how to stop this from happening? Any news not he 64bit Fetch update?

  Posted 5 years ago #

• tom Member

  I haven't had any issues with FETCH using Mojave except the the occasional message about it not being optimized / 64bit and I use the program every day. Im using a 2012 MacBook Pro with a SSD and an APF file system.

  I would suggest next time this happens to post the fetch log so Jim(admin) can see exactly what is happening.

  Jim.. any thoughts?

  -Tom

  Posted 5 years ago #

• tom Member

  Graphic Bob, are you using the latest version of Fetch? Ver. 5.7.7 (5H1795)

  -Tom

  Posted 5 years ago #

• GraphicBob Member

  Tom, yes.

  Posted 5 years ago #