Fetch Softworks

Need 'PORT' command first (3 posts)

• Started 19 years ago by Jimmy
• Latest reply 19 years ago from Jimmy

• Jimmy Member

  I've gone through all 53 pages of topics in the help forum and have tried all possible fixes I could find. I have used Fetch in several different versions for about three years and have never had a problem like this. I can, after several clicks of the OK button, get to the directory on one particular SNAP server, but I cannot view any files there. I also cannot upload files. The message I get is as follows.

  Server file error: Data not implemented for client default data port. Need 'PORT' command first.

  Transcript of requested action is;

  Connecting to 216.237.200.196 port 20 (8/18/04 1:32:53 PM)
  220 Service ready for new user.
  USER public
  331 User name okay, need password.
  PASS
  230 User logged in, proceed.
  SYST
  215 UNIX Type: L8 Version: SnapOS.
  PWD
  257 "/" is your working directory.
  MACB ENABLE
  502 Command not implemented.
  CWD darran
  250 Requested file action okay, completed.
  PWD
  257 "/darran" is your working directory.
  PORT 192,168,0,10,126,28
  200 Command okay.
  LIST
  425 Can't open data connection.
  ftp_list: -30000 (state == GETTING_LIST)
  PWD
  257 "/darran" is your working directory.

  I've tried switching ports as well as switching from passive to non-passive transfers. I get the file error message at each get directory instance. Any help will be appreciated.

  Posted 19 years ago #

• Jim Matthews Administrator

  There is a known problem with Fetch 4.0.3 that keeps it from working in passive mode with Snap servers. The first thing I'd recommend trying is getting it to work in non-passive mode. The transcript you posted shows that not working -- do you have the OS X firewall feature turned on? If so, I'd try turning it off.

  If you can't get Fetch working in non-passive mode please send an email to bugs @ fetchsoftworks.com and I'll see about getting you a test version that fixes this problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Jimmy Member

  Thanks for the quick response. I have tried all the data ports that the client I'm having the problem with's IT guy says are avaliable for ftp access. I have done so in passive and in non-passive mode with the OSX firewall turned off. I'm behind two hardware firewalls. All other clients with ftp access work fine from the same computer/network access point. I will e-mail the mailbox you gave me tommorrow from my work adress.

  Thanks again,
  Jimmy

  Posted 19 years ago #