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new and confused on how to tell customer! (2 posts)

  • Started 10 years ago by globalpressgroup.com
  • Latest reply 10 years ago from Scott McGuire
  • globalpressgroup.com Member

    Hi, I am horrible with IT and need to learn fast. I have a client that needs to send me a rather large file, how do I use Fetch to make that happen, what instructions should I give them? Also, I don't want them to be able to see the many files on my FTP server, is there a way to only allow them to see the folder that I want them to drop the files in?

    Thank you for your help!

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    If you want to set up a special place on your FTP server for clients to upload files to, but not be able to see the rest of your files, you should talk to your hosting provider - the folks who run the server - about setting something like that up. This is not something Fetch can help you do, sorry.

    Your clients could then use Fetch to upload files to the server, though.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

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