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No access to publish (4 posts)

  • Started 1 week ago by Dennis
  • Latest reply 4 days ago from Jim Matthews
  • Dennis Member

    .Purchased 5.8 but browser not compatible mac 10.10.5. I can open Fetch but can't publish. Downloaded 5.7.7 and previously had 5.3 which worked but no longer. I have a password that is fishy that I don't know how I got it. Was I hacked. Solution? Site still up and running.htaccess is there but it is an alias.

    Posted 1 week ago #

  • Jim Matthews Administrator

    Hi,

    5.7.7 is the best version to use on macOS 10.10.5. Are you able to log into your hosting service's FTP server?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 days ago #

  • Dennis Member

    Jim,
    I just downloaded 5.7.7 and I can log in. I could also log in on my previous version I think it 5.3.... I took an existing page and edited it but it won't publish the edits. I can not publish any new pages. My access-logs have an alias. Also my .htaccess have an alias.I hope you can help me with this info.
    Thanks !
    Dennis

    Posted 5 days ago #

  • Jim Matthews Administrator

    Hi Dennis,

    When you say that you can't publish edits, do you mean that you get an error? Could you contact me at https://fetchsoftworks.com/fetch/feedback and send the contents of the Fetch Transcript window after trying to publish an edit?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 days ago #

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