Your best friend for file transfer.

Fetch application logoFetch

No access to publish (4 posts)

  • Started 1 year ago by Dennis
  • Latest reply 1 year ago from Jim Matthews
  • Dennis Member

    .Purchased 5.8 but browser not compatible mac 10.10.5. I can open Fetch but can't publish. Downloaded 5.7.7 and previously had 5.3 which worked but no longer. I have a password that is fishy that I don't know how I got it. Was I hacked. Solution? Site still up and running.htaccess is there but it is an alias.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    5.7.7 is the best version to use on macOS 10.10.5. Are you able to log into your hosting service's FTP server?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Dennis Member

    Jim,
    I just downloaded 5.7.7 and I can log in. I could also log in on my previous version I think it 5.3.... I took an existing page and edited it but it won't publish the edits. I can not publish any new pages. My access-logs have an alias. Also my .htaccess have an alias.I hope you can help me with this info.
    Thanks !
    Dennis

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi Dennis,

    When you say that you can't publish edits, do you mean that you get an error? Could you contact me at https://fetchsoftworks.com/fetch/feedback and send the contents of the Fetch Transcript window after trying to publish an edit?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.