Fetch Softworks

No folders available (6 posts)

• Started 20 years ago by Jonas_Ahlberg
• Latest reply 20 years ago from Jonas_Ahlberg

• Jonas_Ahlberg Member

  I have used Fetch 4.0.3 with my iMac with OS 10.2.3 over a month, successfully, but today I couldn't reach my server.

  I am greeted by the server and can access different short cuts to different folders on my account, but instead of folders (in folders) I see question marks.

  Fetch can't reach inside my folders since it obviously doesn't recognize what a folder is anylonger...

  Help! Anyone?

  Posted 20 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window after you see the problem? Have you tried double-clicking the icon with the question mark?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• Jonas_Ahlberg Member

  Ok, here it is (and I've tried click, yell, and some other things, at the question mark, without success)

  Fetch 4.0.3 System 0x1023 Serial FETCHFL001-LFCG-4FDH TR
  Connecting to ftp.tba.net port 21 (03-04-24 19.20.43)
  220 ns Microsoft FTP Service (Version 5.0).
  USER W100014
  331 Password required for W100014.
  PASS
  230-V‰lkommen till TBA Media Webhotell.
  230 User W100014 logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  SITE DIRSTYLE
  550 Requested action not taken
  CWD jonasweb
  250 CWD command successful.
  PWD
  257 "/jonasweb" is current directory.
  PASV
  227 Entering Passive Mode (193,13,133,10,32,97)
  LIST
  125 Data connection already open; Transfer starting.
  04-09-03 05:45PM <dir> www
  226 Transfer complete.
  PWD
  257 "/jonasweb" is current directory.

  Posted 20 years ago #

• Jonas_Ahlberg Member

  This is what the program thinks about the "things" that are folders:

  CWD 04-09-03 05:45PM <dir> www
  550 04-09-03 05:45PM <dir> www: The system cannot find the file specified.
  TYPE I
  200 Type set to I.
  SIZE 04-09-03 05:45PM <dir> www
  550 04-09-03 05:45PM <dir> www: The system cannot find the file specified.
  MDTM 04-09-03 05:45PM <dir> www
  550 04-09-03 05:45PM <dir> www: The system cannot find the file specified.
  PASV
  227 Entering Passive Mode (193,13,133,10,50,249)
  RETR 04-09-03 05:45PM <dir> www
  550 04-09-03 05:45PM <dir> www: The system cannot find the file specified.
  ftp_retrieve: -30000 (state == GET_RETRIEVING)

  I've tried to delete the files in "Fetch preferences" and to reinstall the program, to no avail.

  Today I started up my Mac OS 8.6 iMac, which a much older Fetch, and started using it instead...

  Posted 20 years ago #

• Jim Matthews Administrator

  There are two problems:

  1) The server configured to use DOS-style file listings instead of UNIX-style ones (which Fetch understands).

  2) The server (or a firewall in front of the server) is rejecting the "SITE DIRSTYLE" command that Fetch sends to change the file listing style.

  The result is that the server is sending file listings in a format that Fetch does not understand. If you refresh the file list a few times eventually Fetch will give up and use a simpler file listing format.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• Jonas_Ahlberg Member

  Yeah!

  I mailed your answer to my webhost people, and they discovered that their firewall had been updated, and no longer allowed me to log on. Surprise!

  This problem must have irritated others as well, so I'm very glad that I got help. In fact, I'm extremely happy now!

  Many thanks Jim!

  Posted 20 years ago #