Your best friend for file transfer.

Fetch application logoFetch

No license? (7 posts)

  • Started 2 years ago by zack
  • Latest reply 2 years ago from zack
  • zack Member

    Hello!

    I was supposed to receive a license number via e-mail, however, I have not received anything. I've also checked my spam/junk mail.

    Thank you

    Posted 2 years ago #

  • zack Member

    I mean't serial number

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    When you purchase a license the serial number is displayed in your web browser. If you missed that, you can use the lost serial number form to have it re-sent:

    http://fetchsoftworks.com/fetch/serial

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • zack Member

    Oh, well I applied for it under my student ID and it said I would receive an e-mail...

    Posted 2 years ago #

  • Jim Matthews Administrator

    Ah, so you were looking for the email with the information on how to get a free license? We sent it, but apparently your system blocked it, apparently without putting it in your spam folder. That seems to happen a fair amount, and I wish I knew what, if anything, we could do to make delivery of those emails more reliable. I've resent the information, and perhaps that message will reach you.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • zack Member

    Humm, still haven't received it. :/ I've also checked my spam folder and nothing is there.

    Can I give a alternate e-mail?
    a*********@gmail.com

    Thank you for your time on a weekend. I appreciate it!

    Edited 2 years ago #

  • zack Member

    It worked! Thank you!

    Posted 2 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.