Fetch Softworks

No list, tried all already need help.. (11 posts)

• Started 21 years ago by Xhost
• Latest reply 21 years ago from Jim Matthews

• Xhost Member

  I have a linux proftp server ports 21 and 20, behind a freebsd nat firewall open ftp range 15000 >< 16500,

  no problems with unix or windows clients, but mac client using fetch cannot get list from server..

  The client tried already unchecking the "Use Internet Config" box in the General section of Preferences and turning passive mode on and off.

  And aslo tried using another ftp client like netfind, same thing.

  Then he tried closing all active ports ecept the one he uses for the internet.

  Still no list..

  Can you please help, I don't know what else to tell him,

  Could it be that it fetch needs a different ftp range open on firewall, thats what it seems like to me.

  Posted 21 years ago #

• Xhost Member

  Here is the clients transcript:

  System Version = 0x1012
  Connecting to XXXXXXX.com port 21 (1/21/02 11:30:09 PM)
  220 ProFTPD 1.2.2 Server (ProFTPD)
  ADAT
  500 ADAT not understood.
  USER webby
  331 Password required for webby.
  PASS
  230 User webby logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood.
  PWD
  257 "/" is current directory

  My windows and unix clients have no problems connecting and using my ftp server. And this client is not behind a firewall or proxy..

  [This message has been edited by Xhost (edited 01-23-2002).]

  Posted 21 years ago #

• Jim Matthews Administrator

  It would be useful to see a transcript where "Use passive mode transfers (PASV)" was checked.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• sahyun Member

  I was receiving an Invalid Port Command error message, but Fetch was loging in correctly. Checking the Customize -> Preferences -> Firewall -> Use Passive Mode worked for me. Thanks

  Posted 21 years ago #

• Xhost Member

  Here you go:

  System Version = 0x1012
  Connecting to XXXX.com port 21 (1/22/02 9:02:00 PM)
  220 ProFTPD 1.2.2 Server (ProFTPD)
  ADAT
  500 ADAT not understood.
  USER webby
  331 Password required for webby.
  PASS
  230 User webby logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood.
  PWD
  257 "/" is current directory.
  PASV

  I even change the port range back to the ICAA recommended range of 49152 >< 65534

  [This message has been edited by Xhost (edited 01-23-2002).]

  Posted 21 years ago #

• Xhost Member

  Hopefully you checked it out for yourself and you could give me some kind of feedback

  Thanks,

  [This message has been edited by Xhost (edited 01-23-2002).]

  Posted 21 years ago #

• Xhost Member

  One question, does fetch use icmp for any reason? I have all icmp protocol atttempts blocked?

  Posted 21 years ago #

• Xhost Member

  well, I've had reports that "fetch" is not happy if it can't work out the full
  file name on the remote site. If your ftp daemon does a chroot then, of
  course, fetch can't see above the 'new' root directory and complains.
  do you think this is what is happening?

  Posted 21 years ago #

• Xhost Member

  I also seen somewhere that Fetch may use ls -l to retrieve the file lists, so I double checked /bin/ls and i have no problem doing a ls -l on console?

  Posted 21 years ago #

• Xhost Member

  Today I have made a few adjustments to my system and the client reported this:

  System Version = 0x1012
  Connecting to XXXXXX.com port 21 (1/23/02 3:44:02 AM)
  220 ProFTPD 1.2.2 Server (ProFTPD)
  ADAT
  500 ADAT not understood.
  USER webby
  331 Password required for webby.
  PASS
  230 User webby logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood.
  PWD
  257 "/" is current directory.
  PORT 0,109,223,144,90,149

  But still no file list??

  [This message has been edited by Xhost (edited 01-23-2002).]

  Posted 21 years ago #

• Jim Matthews Administrator

  I think you mentioned a test account earlier in the thread, but I don't see that information. Could you email it to support@fetchsoftworks.com?

  Fetch does not use ICMP.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #