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No matter what I do I Fetch doesn't connect to my website (2 posts)

  • Started 1 month ago by Duane Plants
  • Latest reply 4 weeks ago from Jim Matthews
  • Duane Plants Member

    Hi Jim,
    My serial number name is "non."
    My serial number is
    FETCH55001-55GT...
    My Hostname is Tripod.
    When I open my Fetch 2 app and get the Fetch dialogue box and I put in "Tripod.com" I get the message: "An FTP connection to Tripod.com could not be opene because the connection was refused."
    If I put in "Tripod" I get the message: "An FTP connection to “Tripod” could not be opened because the server could not be found.
    The Username I use is my Tripod user name. And the password I use is my Tripod password. What am I doing wrong?
I I Now I just tried "Ftp.Tripod. com" and now the OK doesn't turn blue!!!

    Edited 1 month ago #

  • Jim Matthews Administrator

    Hi Duane,

    I suspect that the OK isn't turning blue because of the space between "." and "com" in "Ftp.Tripod. com" makes it an invalid hostname. Could you try removing that space?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 weeks ago #

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