Fetch Softworks

Not able to connect (4 posts)

• Started 18 years ago by guest
• Latest reply 18 years ago from Scott McGuire

• guest Registered Member

  I can not connect with my mac to my host.
  I contacted my email provider and he feels I have
  either one or more firewalls. I have comcast cable
  connection to the house.
  The error message is "There is no host by that name"

  thanks
  James

  Posted 18 years ago #

• Scott McGuire Administrator

  Hi James,

  Try this to solve the problem:

  * Choose Fetch > Preferences
  * Click on the Proxy tab (Fetch 5) or Firewall tab (Fetch 4)
  * Check to make sure the "Proxy type" pop-up menu is set to "None". If it's not, choose "None" and try connecting again.

  Let us know if that does not solve the problem.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #

• guest Registered Member

  Ding, Ding, Ding, Ding!!
  That worked!

  Thanks Scott

  Have a great New Year

  Love my Fetch!

  Posted 18 years ago #

• Scott McGuire Administrator

  You're welcome, James, glad to hear that fixed the problem. We hope you have a good New Year too.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #