Fetch Softworks

Not uploading properly PLEASE HELP! (10 posts)

• Started 17 years ago by Zach7777777
• Latest reply 17 years ago from Scott McGuire

• Zach7777777 Member

  I am using fetch to upload files for my wesite. I used iWeb to make to website. I uploaded the Sites folder as well as index.html and welcome.html. I think I put index.html in the sites folder though...Im not positive though, I'll have to check. Would that be a problem? Anyway when I go to my site it says files were uploaded improperly. Could someone just tell me the basics of exactly where I should put my files and which ones to upload? Thank you for any replies.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  The problem is you shouldn't upload the "Sites" folder itself; just the contents of it.

  Here's an example that you may find helpful.

  When you use iWeb's "Publish to a Folder" feature, it's best to create a new folder to hold the files iWeb is going to create. In that new folder, iWeb will put an index.html file and a folder that contains your entire website.

  For instance, let's assume your website is called "Family Trip", and when you use "Publish to a Folder," you tell iWeb to put its files in a folder called "My New Website."

  Once iWeb is done, you will see:

  My New Website (folder)
      index.html
      Family Trip (folder)

  Inside the "Family Trip" folder will be folders and files corresponding to each home page.

  For your website to work correctly, you must be sure to upload both that index file, and the website folder - that is, upload the entire contents of the "My New Website" folder, but don't upload the "My New Website" folder itself.

  Do not rearrange or rename files before uploading, or your website will stop working.

  It may be best to delete the files that you've already uploaded to the server and start fresh before trying again.

  For further iWeb tips and advice, see the using Fetch to upload websites created with iWeb topic in Fetch Help (or just click on the link here).

  If this advice doesn't help solve your problems, let us know and we'll try to help further.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 03-09-2007).]

  Posted 17 years ago #

• Zach7777777 Member

  Everything that you said made perfect sense. Thank you. But my problem is still not fixed. When I published to a folder I get the index.html and the sites folder. I do not get anything else. Actually I do get this other little file called Welcome.html. I guess I could try publishing to a folder again and see what happens. Also how fast is this supposed to be going. I tried to upload a movie and it was going extremely slow (like 1:30 remaining). Is it supposed to be that slow? Thank you.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  When you publish to a folder, you will get an index.html file, and another folder. If you did not change the default name of your site in iWeb, that other folder will be named "Site", so it sounds like iWeb is publishing the correct stuff.

  You should then upload the index.html file and the "Site" folder to your website.

  Yes, movie files tend to be large - much larger than photos - and home Internet connections upload files fairly slowly, so I would not be surprised if movie uploads take a rather long time.

  For example, uploading files with home Internet connections is usually 10-15 times slower than downloading the same files would be. The slow speeds are not under Fetch's control; since most users spend much more time downloading (which includes viewing web pages or multimedia files) than they do uploading, high speed Internet providers have designed their systems to give priority to downloading.

  If you can give an example the size of one of your movie files, and what kind of Internet connection you have, I can try to tell you if 1:30 is abnormal.

  (But just as a data point, I uploaded a movie to one of our servers a couple of days ago and it took two hours.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 03-10-2007).]

  Posted 17 years ago #

• Quiltopia Member

  Scott,
  I am having similar problems to Zach7777777.
  I have used iWeb 1.1.2 to create my Web site. It went live in January with no problems. Two days ago, I tried to upload changes to the site. I republished and upload the index.html and the contents of my folder. Some pages did not change at all even though there were changes and soe were missing images. I tried again and again. With each upload less and less appeared. I have read through all of the helps here at Fetch, tried somethings, read all the helps at iWeb, tried those and have contacted my server, who has suggested contacting iWeb. Can you shed some light on this? The only change to my computer since January is an upgrade to OS X 10.4.9
  Day three and really frustrated!!! Help!

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi Quiltopia,

  I assume the website all looks fine when you test it in iWeb?

  Could you please tell us the address of one of the problem pages on your site so we can take a look at it?

  Looking at the site often provides insight into what the problems might be.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Quiltopia Member

  Yes, the Web site looks great in iWeb.
  You can take a look at http://www.karengoetzinger.com.home.html or same .com .gallery2.html
  I have a suspicion that it might be the OS X 10.4.9 upgrade.
  Thanks much for looking into this.

  Originally posted by ScottMcGuire:

  Hi Quiltopia,

  I assume the website all looks fine when you test it in iWeb?

  Could you please tell us the address of one of the problem pages on your site so we can take a look at it?

  Looking at the site often provides insight into what the problems might be.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi Karen,

  It looks like all the files are on the website, but not arranged properly on the server - the images are not in the folders that the webpages are expecting to find them in, which is why you're seeing blanks.

  Below, I'm assuming that you only have pages and files created by iWeb on your site; that is, that you haven't created webpages in something else, or uploaded other files to your website besides the ones created in iWeb. If you have, do not delete the files as the instructions say.

  I would recommend trying the following:

  * Create a new folder on your Macintosh.
  * In iWeb, choose "Publish to Folder" and when you are asked to pick a folder to publish to, choose that new, empty folder.
  * Then connect to your website with Fetch.
  * Delete all the files on the server so you can start fresh. (See warning above.)
  * Click the Put button in Fetch.
  * In the "Choose items to put" dialog, find the new folder you created in the first step.
  * Double-click on that folder so you can see its contents.
  * You should see an index.html file, and one or more folders. The folder will probably have the name KarenGoetzinger, or possibly there will be folders named "home", "gallery1", etc.
  * If you see just a folder of images, you are not looking in the correct folder.
  * Select all the files and folders you see (you can use "Select All" from the Edit menu), and click the Put button at the bottom of the dialog.
  * Wait for everything to upload.
  * Try your website.

  Let us know if this helps fix the problem.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Quiltopia Member

  YOU'RE THE MAN, SCOTT!!!!!!! Thank you so much for your help. All is restored and I can finally move on!
  With Much Gratitude!

  Posted 17 years ago #

• Scott McGuire Administrator

  HI Karen,

  You're welcome, glad it's all working again!

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #