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Open & Shut Case (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 18 years ago by ghanneman
  • Latest reply 18 years ago from Jim Matthews
  • ghanneman Member

    I recently upgrade OS X on my iBook and Fetch quit working. It will start, close and give an error report message to Apple message. What am I doing wrong? I've tried reinstalling Fetch, Upgrading to a newer version, rebuilding the Classic desktop, running the repair permissions utilities.

    Posted 18 years ago #

  • Jim Matthews Administrator

    I would recommend removing these files from the Preferences folder (inside the Library folder of your home folder):

    Fetch Prefs
    Fetch Cache
    Fetch Shortcuts
    com.fetchsoftworks.Fetch.plist
    com.apple.internetconfig.plist

    Does that fix the problem?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

  • ghanneman Member

    I have tried that and it didn't help.

    Originally posted by JimMatthews:

    I would recommend removing these files from the Preferences folder (inside the Library folder of your home folder):

    Fetch Prefs
    Fetch Cache
    Fetch Shortcuts
    com.fetchsoftworks.Fetch.plist
    com.apple.internetconfig.plist

    Does that fix the problem?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

  • Jim Matthews Administrator

    Could you send an email to bugs at fetchsoftworks dot com so that I can send you a debugging version that will gather more information about the crash?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

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