Fetch Softworks

OS X.2 and Fetch jam up (6 posts)

• Started 20 years ago by NickClark
• Latest reply 20 years ago from Jim Matthews

• NickClark Member

  In Classic or basic OS 9.2, I have no problems.

  However, when I launch from OSX several things happen. First, Fetch appears or sounds like it is loading up and, indeed, the old puparoo shows up in the dock. But, the application does not show up. And, when I try to log off or restart I have to use Force Quit to shut down Fetch. Finally, when I reboot or just start up the next day, the Fetch icon is still in the Dock though it is not active nor does the application appear in the startup folder of applications.

  The result is that I am working away on one OS and, when I go to upload I have to shutdown and restart in OS9.

  Thanks for any help. I am new to OS X so I maybe missing something.

  Thanks, Nick

  Posted 20 years ago #

• Jim Matthews Administrator

  That's very strange. I would start by removing the Fetch Prefs, Fetch Shortcuts and Fetch Cache files from the Preferences folder inside the Library folder in your home directory (you go there by clicking the house icon in the Finder toolbar). Then try running Fetch again.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• NickClark Member

  Jim, thanks for responding.
  I removed Fetch entirely and its associated files in the OSX(Jaguar)Library/Prefs file and the application itself. Then, I opened up the original stuffed download and replaced the files with this new copy. Unfortunately, I am getting the same response. According to the Finder, it is loaded (takes about 2/3 minutes as the sounds go on sounding like its loading) and the icon shows up in the Dock, however the program is not seen and does not appear in the menue bar.

  I haven't checked, yet, but if those preferences exist in the OS9.2 prefs file, might they be running in conflict? If that is the case, does it make any sense to essentially install two copies of the application?

  Nick

  Originally posted by JimMatthews:

  That's very strange. I would start by removing the Fetch Prefs, Fetch Shortcuts and Fetch Cache files from the Preferences folder inside the Library folder in your home directory (you go there by clicking the house icon in the Finder toolbar). Then try running Fetch again.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• Jim Matthews Administrator

  When you run Fetch does it re-create the files in the Library/Preferences folder in your home directory?

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• NickClark Member

  When opened in OS9, Fetch recreates the prefs files and, of course, I have to reset my shortcuts, etc.

  When I run a separate version of Fetch from the Apps folder in Jaguar, it does as described above and leaves no files in the library/preferences folder.

  I really appreciate your taking your time like this.
  Nick

  Posted 20 years ago #

• Jim Matthews Administrator

  It should not make any difference whether you install multiple copies of the application.

  I can't think of a reason why Fetch wouldn't launch on your machine; obviously it does launch on most people's OS X machines.

  You might try creating a new user account (use the Accounts pane in System Preferences), logging into that account, and trying to run Fetch. If it works that would suggest a problem with your regular account (but it wouldn't say what).

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #