Fetch Softworks

page not linking on the site (4 posts)

• Started 12 years ago by Francine Houston
• Latest reply 12 years ago from Scott McGuire

• Francine Houston Member

  It tells me Fetch can't view a file as text because the FTP server encounterd an error accessing a file or folder . the server responded: Can't open the file ; no such file or directory.

  Also this file I can't access on line.

  What to do?

  Posted 12 years ago #

• Scott McGuire Administrator

  Hi Francine,

  Are you trying to look at the file using Fetch's View or Quick Look command? Or are you trying to download it?

  And could you please do the following?

  * Quit Fetch.
  * Open Fetch again.
  * Connect to your server.
  * Do the action that causes the error again.
  * After you receive the error, go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  We'll take a look and see if we can advise.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 12 years ago #

• Francine Houston Member

  Fetch 5.6 (5F64) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-TLWH-ZGN2 T
  Connecting to lifelessonsworkshop.com port 21 (Mac OS X firewall state unknown) (2/15/11 10:46 PM)
  Connected to 184.168.239.1 port 21 (2/15/11 10:46 PM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 26 of 500 allowed.
  220-Local time is now 20:46. Server port: 21.
  220-This is a private system - No anonymous login
  220 You will be disconnected after 3 minutes of inactivity.
  USER sstokes2010
  331 User sstokes2010 OK. Password required
  PASS
  230-User sstokes2010 has group access to: inetuser
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  PWD
  257 "/" is your current location
  PWD
  257 "/" is your current location
  TYPE A
  200 TYPE is now ASCII
  PASV
  227 Entering Passive Mode (184,168,239,1,197,194)
  Making data connection to 184.168.239.1 port 50626
  LIST -al
  150 Accepted data connection
  drwx---r-x 6 stokes20 inetuser 4096 Feb 15 03:23 .
  drwx---r-x 6 stokes20 inetuser 4096 Feb 15 03:23 ..
  drwx------ 2 stokes20 inetuser 4096 Dec 21 04:40 .hcc.thumbs
  drwx---r-x 2 stokes20 inetuser 4096 Dec 21 02:06 cgi
  -rw----r-- 1 stokes20 inetuser 1773 Feb 15 02:54 chantellebio.html
  -rw----r-- 1 stokes20 inetuser 3994 Feb 8 03:47 contact.html
  -rw----r-- 1 stokes20 inetuser 1328 Feb 15 02:54 contactform.html
  -rw----r-- 1 stokes20 inetuser 1027 Feb 5 03:02 contactformprocess.php
  -rw----r-- 1 stokes20 inetuser 547 Feb 5 03:02 contactformthankyou.html
  -rw----r-- 1 stokes20 inetuser 3998 Feb 14 03:53 contactus.html
  -rw----r-- 1 stokes20 inetuser 421 Dec 21 03:18 default.html
  -rwx---r-x 1 stokes20 inetuser 0 Dec 21 02:06 favicon.ico
  -rwx---r-x 1 stokes20 inetuser 774 Dec 21 02:06 gdform.php
  drwx---r-x 3 stokes20 inetuser 8192 Feb 5 03:13 images
  -rw----r-- 1 stokes20 inetuser 4281 Feb 15 02:55 index.html
  -rw----r-- 1 stokes20 inetuser 1686520 Dec 21 03:18 lifelessons.mp3
  -rw----r-- 1 stokes20 inetuser 273920 Dec 21 03:17 lifelessons_bio.ppt
  -rw----r-- 1 stokes20 inetuser 679 Dec 21 03:17 lifelessons_music.htm
  -rw----r-- 1 stokes20 inetuser 1670340 Dec 21 03:17 lifelessons_music.swf
  -rw----r-- 1 stokes20 inetuser 1383 Dec 21 03:17 mail.asp
  -rwx---r-x 1 stokes20 inetuser 1546 Dec 21 02:06 missing.html
  -rw----r-- 1 stokes20 inetuser 2495 Feb 15 03:21 msstokes.html
  -rw----r-- 1 stokes20 inetuser 933 Dec 21 03:17 music.htm
  -rw----r-- 1 stokes20 inetuser 2076 Feb 15 02:55 ourservices.html
  -rwx---r-x 1 stokes20 inetuser 1100 Dec 21 02:06 php.ini
  -rw----r-- 1 stokes20 inetuser 2703 Feb 15 02:55 send_form_email.php
  -rw----r-- 1 stokes20 inetuser 2008 Dec 21 03:44 services.html
  -rw----r-- 1 stokes20 inetuser 3033 Dec 21 03:47 sheryl.html
  drwx---r-x 2 0 0 4096 Dec 21 02:06 stats
  -rw----r-- 1 stokes20 inetuser 2262 Dec 21 03:36 techniques.html
  -rw----r-- 1 stokes20 inetuser 1749 Feb 15 02:55 testimonials.html
  -rw----r-- 1 stokes20 inetuser 1591 Feb 15 02:55 vision.html
  lrwxrwxrwx 1 stokes20 inetuser 32 Dec 21 02:06 webformmailer.php -> /web/cgi-admin/webformmailer.php
  -rwx---r-x 1 stokes20 inetuser 1016 Dec 21 02:06 welcome.html
  226-Options: -a -l◇
  226 34 matches total
  MDTM msstokes.html
  213 20110215032113
  SIZE msstokes.html
  213 2495
  PASV
  227 Entering Passive Mode (184,168,239,1,196,133)
  Making data connection to 184.168.239.1 port 50309
  RETR msstokes.html
  150 Accepted data connection
  226-File successfully transferred
  226 0.008 seconds (measured here), 295.80 Kbytes per second
  Successful download of msstokes.html as text file (2,541 bytes, 0 bytes/sec, 0:00 elapsed) completed at 2/15/11 10:46 PM
  PWD
  257 "/" is your current location

  Posted 12 years ago #

• Scott McGuire Administrator

  Hi Francine,

  Thanks for the transcript, but it doesn't show an error happening. Did an error happen when you tried it this time?

  If so, please try again, and then take a screenshot of the error, and mail the screenshot file to us at bugs@fetchsoftworks.com .

  You can take a screenshot by typing Command-Shift-3 - this will take a screenshot of the whole screen. A new file will appear on your desktop. Email the file to us.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 12 years ago #