Fetch Softworks

Passive mode data connection time out (3 posts)

• Started 6 years ago by Brad
• Latest reply 6 years ago from Brad

• Brad Member

  All sites including Fetch test timeout due to PASV passive mode data problem.
  Both OSx firewall and Norton Firewall are allowed connections with Fetch.
  Checked with FTP site admin and all OSX equipment using Fetch work on their connection
  uninstalled Fetch and reinstalled via new download
  checked and rechecked Fetch preference on General tab for PASV mode

  Help!

  Posted 6 years ago #

• Jim Matthews Administrator

  Hi,

  Were you able to connect to these servers with Fetch in the past, or is this the first time you've tried? Have you tried with Norton Firewall disabled?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 years ago #

• Brad Member

  Found the problem.... VPN has to be disabled to use passively.

  Brad

  Posted 6 years ago #