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Password help ! (2 posts)

  • Started 14 years ago by alexconnors
  • Latest reply 14 years ago from Jim Matthews
  • alexconnors Member

    Hello, we have an account of fetch and it's worked fine for us up until last week. It will not let us log in and it tells us that our password is incorrect. I contacted everyone who has access to our fetch server and no one claims to have changed it. Is there anything you can do for me? Or how can i retrieve a password or reset a password? Thanks a lot.

    Alex.

    Posted 14 years ago #

  • Jim Matthews Administrator

    Hi,

    The password you use is to let you access a specific server. For help with a lost or changed password you need to contact the company that runs the server, usually your web hosting company. They should be able to reset it.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 14 years ago #

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