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password not working (3 posts)

  • Started 9 months ago by Carmen Rodriguez
  • Latest reply 9 months ago from Carmen Rodriguez
  • Carmen Rodriguez Member

    Hello,

    My password is not working to login. I have unchecked the items the FAQ's section said to and it is still not working. I have not logged into this in about a year and a half...this may have something to do with it. Possibly my password expired and if so, how do i reset. I need this website for my portfolio so it would be helpful to get in!

    Thank you,
    Carmen

    Posted 9 months ago #

  • Jim Matthews Administrator

    Hi,

    To reset your password, contact your web hosting company. They are the ones who run the server and can reset your FTP login password.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 months ago #

  • Carmen Rodriguez Member

    Ok so I use namecheap I believe so I will be contacting them. Thank you greatly!

    Posted 9 months ago #

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