Fetch Softworks

PDF files uploaded as text files? (5 posts)

• Started 17 years ago by marcobat
• Latest reply 17 years ago from marcobat

• marcobat Member

  Hi,
  lately i'm having problem with pdf files getting corrupted after I upload them. I suspect it might be caused by Fetch uploading the files as text with "choose automatically" as the transfer mode).
  I found this old reference in this same forum talking about a similar issue:
  http://fetchsoftworks.com/ubb/Forum2/HTML/002252.html
  The problem is that I can't find anywhere a place to set pdf (or any file type for that matter) as being binary by default.
  Am I missing something?
  Thanks.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Fetch 5 and later do not have a way to specifically set PDF files to upload as binary, because they are programmed to always upload them as raw binary files except under special circumstances (in which case it would upload them as MacBinary or StuffIt files, not text files), or unless you specifically chose the "Text" upload format (which tells Fetch to upload all files as text), which I assume you haven't.

  So we'd like some more information to help us figure out where your problem lies.

  Which version of Fetch are you using?

  Are all your PDF files getting corrupted on upload, or just some of them?

  If it's just some of them, does the problem always happen with the same server?

  If it's all of them - or if they are reliably corrupted when uploaded to a certain server - can you show us the transcript of an upload of a PDF file? That way we'll be able to see what format the PDF file was uploaded in. After you upload a PDF file, choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuiire
  Fetch Softworks

  Posted 17 years ago #

• marcobat Member

  hi,
  the fetch version is 5.1.1 (it happened also with the previous one).

  here are 2 transcripts connecting to 2 different servers the first is a OS X Server 10.2, the second some sort of windows server, the file corruption happens in both cases.

  Fetch 5.1.1 (5B388) PowerPC running on Mac OS X 10.4.8 (8L127) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-YULU-VXU6 T
  Update check skipped at 10/11/2006 10:34 AM (next check after 10/11/2006 07:52 PM)
  Connecting to xxxxxxxx.xxx port 21 (OS X firewall is off) (10/11/06 10:34:51 AM)
  Connected to xxx.xxx.xxx.xxx port 21 (10/11/06 10:34:59 AM)
  220 xxxxxxx.xxx FTP server ready.
  USER xxxxxxxxx
  331 Password required for xxxxxxxxx.
  PASS
  230--------------------------------------------------------------------------------
  230- Welcome to xxxxxxxx.xxx
  230--------------------------------------------------------------------------------
  230-
  230 User xxxxxxxxx logged in.
  SYST
  215 UNIX Type: L8 Version: BSD-199506
  PWD
  257 "/" is current directory.
  MACB ENABLE
  502 'MACB ENABLE': command not understood.
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A.
  PASV
  227 Entering Passive Mode (xxx,xxx,xxx,xxx,214,183)
  LIST
  150 Opening ASCII mode data connection for directory listing.

  [...]

  226 Transfer complete.
  PASV
  227 Entering Passive Mode (xxx,xxx,xxx,xxx,28,224)
  STOR fetch-pdf-test.pdf
  150 Opening ASCII mode data connection for directory listing.
  226 Transfer complete.
  Transfer of fetch-pdf-test.pdf (73,267 bytes, 8,140 bytes/sec, 0:09 elapsed) completed at 10/11/06 10:36:21 AM
  PWD

  Connecting to xxxxxxxx.xxx port 21 (OS X firewall is off) (10/11/06 10:42:07 AM)
  Connected to xxx.xxx.xxx.xxx port 21 (10/11/06 10:42:11 AM)
  220 xxxxxxxxxx FTP Server ready
  USER xxxxxxxx
  331 Password required for xxxxxxxx.
  PASS
  230 User xxxxxxxx logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A
  PASV
  227 Entering Passive Mode (xxx,xxx,xxx,xxx,177,186)
  LIST
  150 Opening ASCII mode data connection for file list

  [...]

  PASV
  227 Entering Passive Mode (xxx,xxx,xxx,xxx,140,155)
  STOR fetch-pdf-test.pdf
  150 Opening ASCII mode data connection for fetch-pdf-test.pdf
  226 Transfer complete.
  Transfer of fetch-pdf-test.pdf (73,267 bytes, 12,211 bytes/sec, 0:06 elapsed) completed at 10/11/06 10:42:57 AM
  PWD

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Could you please send us the entire transcript? We need to see the whole thing to verify what's going on.

  It's okay to blank out the server names, but we need to see all the lines. If you don't want to post them in their entirity here, please send them, along with a short description of your problem, to:

  bugs at fetchsoftworks dot com

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• marcobat Member

  For the record, i sent the complete transcript to the address specified in the previous post.
  I received a reply explaining that the issue I was having was caused by some setting on my computer that caused the files to be uploaded as ASCII (and not as binary).
  Following Fetch Support advice this is what I did:
  1) Quit Fetch if it's running
  2) Remove the com.apple.internetconfig.plist, com.fetchsoftworks.Fetch.plist, and Fetch Prefs files from the Preferences folder inside the Library folder of your home folder.

  Which solved my problem.
  Thank you.

  Posted 17 years ago #