Fetch Softworks

Permission denied (3 posts)

• Started 4 years ago by xgipper
• Latest reply 4 years ago from xgipper

• xgipper Member

  Hi
  I tried to download a zipped backup of a website (303mb), which I've done many times before, but Fetch doesn't like it and presents an alert: "Fetch could not get "filename" because the server says you do not have the required permissions."
  I am however able to navigate the website's files and folders and download some other files from the same directory, so the login credentials must be correct (and are stored as a shortcut). The permission of the backup is 600.
  I'm using Fetch 5.7.7 on OSX 10.11.6
  Any ideas please?
  Thanks

  Posted 4 years ago #

• Jim Matthews Administrator

  Hi,

  If the backup has 600 permissions you need to be logged in as the file's owner in order to download it. Could you check what the file's owner is set to?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 4 years ago #

• xgipper Member

  Thanks - you have since looked at the Fetch log and emailed me.

  Posted 4 years ago #