Fetch Softworks

permission denied (5 posts)

• Started 17 years ago by elleeven
• Latest reply 17 years ago from Scott McGuire

• elleeven Member

  hello all, hope your day is well.

  we use fetch and provided the log in information for our friend in the UK to upload music to a public folder. and the server is responding with PERMISSION DENIED.

  even when i try to upload it on my end i get the same response.

  is there a security setting i need to adjust?

  thanks

  noé

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• elleeven Member

  hello scott, here is the transcript

  Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.4.6 (8I127) PowerPC English
  StuffIt Engine 0x811, StuffIt SDK Version 9.0.1
  Partial serial FETCH5X001-XDAE-WN5W T
  Connecting to ftp.elleeven.com port 21 (OS X firewall is on) (5/25/06 11:23:04 AM)
  Connected to 72.4.128.25 port 21 (5/25/06 11:23:04 AM)
  220 ProFTPD 1.2.0rc3 Server (ftp.elleeven.com) [72.4.128.25]
  USER anonymous
  331 Anonymous login ok, send your complete email address as your password.
  PASS
  230 Anonymous access granted, restrictions apply.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood.
  PWD
  257 "/" is current directory.
  CWD pub
  250 CWD command successful.
  PWD
  257 "/pub" is current directory.
  CWD CHRIS BROPHY
  250 CWD command successful.
  PWD
  257 "/pub/CHRIS BROPHY" is current directory.
  TYPE I
  200 Type set to I.
  PASV
  227 Entering Passive Mode (72,4,128,25,18,30).
  STOR diariesinvite_copy.jpg
  550 diariesinvite_copy.jpg: Permission denied
  ftp_store_setup: -30004 (state == RPUT_SETTING_UP)
  ABOR
  500 No command to abort.

  Originally posted by ScottMcGuire:

  Hi,

  After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• elleeven Member

  its been fixed and taken care of.

  thank you all.

  have a wonderful day.

  Noé Padilla

  C.O.O.
  HOT SAUCE RECORDS LLC

  Go to http://www.elleeven.com and use the password "groovetonics"
  to listen to tracks from PROJECT 11 Volume 2!

  Or use the password "spinzzz" to listen to tracks from PROJECT 11 VOLUME 3!
  --
  HOT SAUCE RECORDS LLC
  453 SOUTH SPRING STREET
  SUITE 1028
  LOS ANGELES, CA 90013
  T 213-622-1188
  F 213-622-1191
  www.elleeven.com
  www.groovetonics.com
  www.hotsaucerecords.com

  Originally posted by elleeven:

  hello all, hope your day is well.

  we use fetch and provided the log in information for our friend in the UK to upload music to a public folder. and the server is responding with PERMISSION DENIED.

  even when i try to upload it on my end i get the same response.

  is there a security setting i need to adjust?

  thanks

  noé

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  What happens if you rename the folder on the server so that it does not have a space in its name, and then try to upload? Some servers get unhappy when there are spaces in folder and file names.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #