Fetch Softworks

permission denied (5 posts)

• Started 16 years ago by jenzdimar
• Latest reply 16 years ago from jenzdimar

• jenzdimar Member

  Site I frequently use: Pictage.com, requires that I rename folders to upload with the specific ID # given to a particular client. All of a sudden I am unable to upload or "Put" files, as they are denied permission. Transcript reads:

  Fetch 5.1 (5B286) PowerPC running on Mac OS X 10.4.7 (8J135) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-PJ27-A2H6 T
  Update check skipped at 07/18/2006 08:45 AM (next check after 07/23/2006 11:12 AM)
  Connecting to ftp.pictage.com port 21 (OS X firewall is off) (7/18/06 8:45:29 AM)
  Connected to 12.9.20.131 port 21 (7/18/06 8:45:30 AM)
  220 ProFTPD 1.2.10 Server (Pictage FTP Server: System currently operating normally) [192.168.11.11]
  USER rs029
  331 Password required for rs029.
  PASS
  230 User rs029 logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A
  PASV
  227 Entering Passive Mode (12,9,20,131,164,207).
  LIST -al
  150 Opening ASCII mode data connection for file list
  drwxrwxrwx 3 rs029 anonftp 2048 Aug 24 2005 .
  drwxrwxrwx 3 rs029 anonftp 2048 Aug 24 2005 ..
  drwx------ 2 rs029 anonftp 2048 Nov 28 2005 FTPImages
  drwx------ 3 rs029 anonftp 2048 Jul 1 15:04 incoming
  226 Transfer complete.
  CWD 199714
  550 199714: No such file or directory
  MKD 199714
  550 199714: Permission denied
  ftp_mkdir: -30000 (state == RPUT_MAKING_DIR)
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PWD
  421 No Transfer Timeout (300 seconds): closing control connection.
  ftp_noop/ftp_pwd: -30001 (state == TICKLING)
  Connecting to ftp.pictage.com port 21 (OS X firewall is off) (7/18/06 9:21:08 AM)
  Connected to 12.9.20.131 port 21 (7/18/06 9:21:08 AM)
  220 ProFTPD 1.2.10 Server (Pictage FTP Server: System currently operating normally) [192.168.11.12]
  USER rs029
  331 Password required for rs029.
  PASS
  230 User rs029 logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  CWD /
  250 CWD command successful
  CWD 199714
  550 199714: No such file or directory
  MKD 199714
  550 199714: Permission denied
  ftp_mkdir: -30000 (state == RPUT_MAKING_DIR)
  PWD
  257 "/" is current directory.

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Just to double-check, you've been able to upload folders named with an ID # before without problems, is that correct?

  What happens if you try to upload a folder whose name is just letters, not numbers? (I realize that's not what you need to do ultimately, but it may help us identify the source of the problem.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• jenzdimar Member

  Good question. I just tried, and the error message is identical. Aargh, frustration.

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Okay, so it's any folder you try to upload, regardless of the name.

  If this worked with Fetch last week (or the last time you tried it), but not today, the problem is almost certainly on the server end - you should contact the folks who run pictage.com and ask them to look into it.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• jenzdimar Member

  Excellent; that's my kind of answer! Thanks.

  Posted 16 years ago #