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Permission Failure on Put (4 posts)

  • Started 10 months ago by Dave Shirey
  • Latest reply 10 months ago from Dave Shirey
  • Dave Shirey Member

    Just downloaded the latest release, entered my sign on info, selected a file from my sites for a Put and got back the message that permission was denied to that document.

    Any ideas? It has worked fine until I installed the new release.

    Posted 10 months ago #

  • Dave Shirey Member

    Fetch Transcript -

    Fetch 5.7.6 (5H1671) Intel (Web Store) running on Mac OS X 10.9.5 (13F1911) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-CSVG-SCZR T
    Connecting to 01832de.netsolhost.com port 21 (Mac OS X firewall is allowing connections) (1/6/17, 9:26 AM)
    Connected to 206.188.192.228 port 21 (1/6/17, 9:26 AM)
    220 FTP Server ready.
    USER ntsl641785%01832de
    331 Password required for ntsl641785%01832de
    PASS
    230 User ntsl641785%01832de logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    PWD
    257 "/" is the current directory
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (206,188,192,228,101,31)
    Making data connection to 206.188.192.228 port 25887
    LIST -al
    150 Opening ASCII mode data connection for file list
    dr-xr-x--- 5 ntsl641785%01832de 31 4096 Sep 3 2014 .
    dr-xr-x--- 5 ntsl641785%01832de 31 4096 Sep 3 2014 ..
    drwxr-sr-x 3 ntsl641785%01832de 924569 4096 Sep 3 2014 backup
    drwxr-sr-x 4 ntsl641785%01832de 924569 4096 Dec 1 2015 cgi-bin
    drwxr-sr-x 16 ntsl641785%01832de 924569 8192 Sep 30 13:44 htdocs
    226 Transfer complete
    PASV
    227 Entering Passive Mode (206,188,192,228,104,193)
    Making data connection to 206.188.192.228 port 26817
    STOR About.html
    550 About.html: Permission denied
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Error setting up upload of About.html, will retry (attempt #1)
    PWD
    257 "/" is the current directory
    PASV
    227 Entering Passive Mode (206,188,192,228,104,227)
    Making data connection to 206.188.192.228 port 26851
    STOR About.html
    550 About.html: Permission denied
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Error setting up upload of About.html, will retry (attempt #2)
    PWD
    257 "/" is the current directory
    PASV
    227 Entering Passive Mode (206,188,192,228,105,2)
    Making data connection to 206.188.192.228 port 26882
    STOR About.html
    550 About.html: Permission denied
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
    Error setting up upload of About.html, will retry (attempt #3)
    PWD
    257 "/" is the current directory
    PASV
    227 Entering Passive Mode (206,188,192,228,105,34)
    Making data connection to 206.188.192.228 port 26914
    STOR About.html
    550 About.html: Permission denied
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    retry_failed_operation derr = 2, -30004 retry_state = PUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
    Fetch could not put “About.html” because the FTP server encountered an error accessing a file or folder. (If you entered a file name, folder name, or URL, check that it is correct.
    Server responded: “About.html: Permission denied”)
    ABOR
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 81868682 reply_received = 81868682 TickCount() - reply_received = 0
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 81868683 reply_received = 81868682 TickCount() - reply_received = 1
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 81868683 reply_received = 81868682 TickCount() - reply_received = 1
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 81868683 reply_received = 81868682 TickCount() - reply_received = 1
    FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 81868685 reply_received = 81868682 TickCount() - reply_received = 3
    226 Abort successful

    Posted 10 months ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for posting the transcript. I think you want to enter the htdocs folder before you upload your web page files.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 months ago #

  • Dave Shirey Member

    Yep, that worked. Thanks. Appreciate your help. Take care.

    Posted 10 months ago #

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