Fetch Softworks

Plz Help! Fetch could not put "x.mov" because... (4 posts)

• Started 15 years ago by vestaxwax
• Latest reply 15 years ago from Scott McGuire

• vestaxwax Member

  ...the FTP server dropped the connection.

  Try again, or contact the server admin to verify the server is running. Server responded: "Opening BINARY mode data connection for x.mov"

  WTF?? This keeps happening over and over again. I'm trying to upload a 4gb file to my server and to no avail. 500 or so MB seems to be the cutoff point.

  Plz help.

  Transcript:

  TYPE I
  200 Type set to I
  PASV
  227 Entering Passive Mode (74,208,59,8,240,162).
  Making data connection to 74.208.59.8 port 61602
  STOR x.mov
  150 Opening BINARY mode data connection for x.mov
  Update check skipped at 06/23/2008 03:05 PM (next check after 07/02/2008 04:49 AM)
  Unsuccessful transfer of x.mov (562,900,864/4,304,538,124 bytes, 80,552 bytes/sec, 1:56:28 elapsed) stopped at 6/23/08 4:59:54 PM (error: 2,-30014)
  ftp_store: 2,-30014 (state == RPUT_SENDING)
  ABOR
  send_cmd():con_conn->Putline() returns 2,-50

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  If your uploads always stall at about the same place, the most likely cause is that you are out of space (also known as "quota") in your account on the server.

  Unfortunately most FTP servers don't give a useful error when this happens.

  You should try deleting unused files from the server, if possible, and see if that fixes the problem.

  If you can't delete any of the files, you should contact the folks who maintain your server and check to see how much space you have left, and if you are running out of space, how to get more. If this turns out not to be the problem, please let us know and we'll try to figure out what the problem is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• vestaxwax Member

  1,877.13 MB of 10,000.00 MB used
  Available storage space: 8,122.87 MB

  is there some type of limiter administered by servers?

  Originally posted by ScottMcGuire:

  Hi,

  If your uploads always stall at about the same place, the most likely cause is that you are out of space (also known as "quota") in your account on the server.

  Unfortunately most FTP servers don't give a useful error when this happens.

  You should try deleting unused files from the server, if possible, and see if that fixes the problem.

  If you can't delete any of the files, you should contact the folks who maintain your server and check to see how much space you have left, and if you are running out of space, how to get more. If this turns out not to be the problem, please let us know and we'll try to figure out what the problem is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  No, usually the only limit is the amount of space you have in your account.

  The next thing to try is using Fetch's resume upload feature and see if that allows the upload to continue. Resume upload which will let you start the upload where you left off after the connection is dropped, instead of always starting at the beginning. (Not all servers support resume upload, but many do.)

  For information and instructions on using the resume upload feature, see the Resuming uploads topic in Fetch Help (or just click the link here).

  Let us know what happens when you try that.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #