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Problem loading flash file on index page (4 posts)

  • Started 14 years ago by MItchel5678
  • Latest reply 14 years ago from Scott McGuire
  • MItchel5678 Member

    I have the same flash file on each of my pages as the header. Fetch has allowed me to load every page of my site with the flash file except for my index page. I keep getting the error that fetch could not put "index.html" because the FTP server sent an unexpected response. Server responded: Virus Detected and Removed. I'm using iWeb to create my website. I don't understand what the problem us since the same flash header is used on every other page and can be uploaded no problem.

    Posted 14 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information to help diagnose the problem. Could you please do the following?

    * Quit Fetch.
    * Open Fetch again.
    * Connect to your server.
    * Upload a page that is not your index page.
    * Then try to upload your index page.
    * After you receive the error from the server, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and see if we can give some advice.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 14 years ago #

  • MItchel5678 Member

    Fetch 5.3 (5D161) Intel running on Mac OS X 10.5.5 (9F33) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-S6QQ-3C4U T
    Connecting to danceatcenterstage.com port 21 (Mac OS X firewall is allowing connections) (11/10/08 9:35:52 AM)
    Connected to 74.126.193.39 port 21 (11/10/08 9:35:53 AM)
    220 74.126.193.39 FTP server ready
    USER musicman
    331 Password required for musicman
    PASS
    530 Login incorrect.
    Update check skipped at 11/10/2008 09:37 AM (next check after 11/14/2008 03:25 PM)
    Connecting to danceatcenterstage.com port 21 (Mac OS X firewall is allowing connections) (11/10/08 9:38:47 AM)
    Connected to 74.126.193.39 port 21 (11/10/08 9:38:47 AM)
    220 74.126.193.39 FTP server ready
    USER musicman
    331 Password required for musicman
    PASS
    230 User musicman logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    MACB ENABLE
    500 MACB not understood
    CWD /httpdocs
    250 CWD command successful
    PWD
    257 "/httpdocs" is the current directory
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,193,39,208,225).
    Making data connection to 74.126.193.39 port 53473
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-x--x 3 musicman psacln 4096 Nov 8 01:17 .
    drwxr-xr-x 13 root root 4096 Jul 24 2007 ..
    -rw-r--r-- 1 musicman psacln 88357 Nov 7 21:01 header.swf
    drwxr-xr-x 2 musicman psacln 4096 Nov 7 20:38 images
    -rw-r--r-- 1 musicman psacln 534 Nov 7 19:46 images.xml
    226-Transfer complete
    226 Quotas off
    CWD About_Us_files
    550 About_Us_files: No such file or directory
    MKD About_Us_files
    257 "/httpdocs/About_Us_files" - Directory successfully created
    CWD About_Us_files
    250 CWD command successful
    PWD
    257 "/httpdocs/About_Us_files" is the current directory
    PASV
    227 Entering Passive Mode (74,126,193,39,181,36).
    Making data connection to 74.126.193.39 port 46372
    STOR About_Us.css
    150 Opening ASCII mode data connection for About_Us.css
    226 Transfer complete
    Transfer of About_Us.css (13,345 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:01 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,149,204).
    Making data connection to 74.126.193.39 port 38348
    STOR About_Us.js
    150 Opening ASCII mode data connection for About_Us.js
    226 Transfer complete
    Transfer of About_Us.js (1,406 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:02 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,161,4).
    Making data connection to 74.126.193.39 port 41220
    STOR About_UsIE.css
    150 Opening ASCII mode data connection for About_UsIE.css
    226 Transfer complete
    Transfer of About_UsIE.css (520 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:02 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,220,186).
    Making data connection to 74.126.193.39 port 56506
    STOR About_UsMoz.css
    150 Opening ASCII mode data connection for About_UsMoz.css
    226 Transfer complete
    Transfer of About_UsMoz.css (132 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:03 AM
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (74,126,193,39,157,133).
    Making data connection to 74.126.193.39 port 40325
    STOR backgroundimage_1.png
    150 Opening BINARY mode data connection for backgroundimage_1.png
    226 Transfer complete
    Transfer of backgroundimage_1.png (1,769 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:03 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,202,181).
    Making data connection to 74.126.193.39 port 51893
    STOR goodcsds.jpg
    150 Opening BINARY mode data connection for goodcsds.jpg
    226 Transfer complete
    Transfer of goodcsds.jpg (157,232 bytes, 39,308 bytes/sec, 0:04 elapsed) completed at 11/10/08 9:39:08 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,200,123).
    Making data connection to 74.126.193.39 port 51323
    STOR room_a.jpg
    150 Opening BINARY mode data connection for room_a.jpg
    226 Transfer complete
    Transfer of room_a.jpg (18,053 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:09 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,190,113).
    Making data connection to 74.126.193.39 port 48753
    STOR sub_headers.jpg
    150 Opening BINARY mode data connection for sub_headers.jpg
    226 Transfer complete
    Transfer of sub_headers.jpg (7,190 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:10 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,223,148).
    Making data connection to 74.126.193.39 port 57236
    STOR w12_q108.jpg
    150 Opening BINARY mode data connection for w12_q108.jpg
    226 Transfer complete
    Transfer of w12_q108.jpg (17,741 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:11 AM
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,193,39,163,54).
    Making data connection to 74.126.193.39 port 41782
    STOR widget0_markup.html
    150 Opening ASCII mode data connection for widget0_markup.html
    226 Transfer complete
    Transfer of widget0_markup.html (345 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:11 AM
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (74,126,193,39,153,255).
    Making data connection to 74.126.193.39 port 39423
    STOR wsummer_2008_2.jpg
    150 Opening BINARY mode data connection for wsummer_2008_2.jpg
    226 Transfer complete
    Transfer of wsummer_2008_2.jpg (16,181 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:12 AM
    CWD /httpdocs
    250 CWD command successful
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,193,39,133,22).
    Making data connection to 74.126.193.39 port 34070
    STOR About_Us.html
    150 Opening ASCII mode data connection for About_Us.html
    226 Transfer complete
    Transfer of About_Us.html (20,685 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:39:14 AM
    PWD
    257 "/httpdocs" is the current directory
    CWD Index_files
    550 Index_files: No such file or directory
    MKD Index_files
    257 "/httpdocs/Index_files" - Directory successfully created
    CWD Index_files
    250 CWD command successful
    PWD
    257 "/httpdocs/Index_files" is the current directory
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (74,126,193,39,151,148).
    Making data connection to 74.126.193.39 port 38804
    STOR backgroundimage_1.png
    150 Opening BINARY mode data connection for backgroundimage_1.png
    226 Transfer complete
    Transfer of backgroundimage_1.png (1,769 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:18 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,184,176).
    Making data connection to 74.126.193.39 port 47280
    STOR comp_corner_bg.png
    150 Opening BINARY mode data connection for comp_corner_bg.png
    226 Transfer complete
    Transfer of comp_corner_bg.png (14,937 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:19 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,231,238).
    Making data connection to 74.126.193.39 port 59374
    STOR goodcsds.jpg
    150 Opening BINARY mode data connection for goodcsds.jpg
    226 Transfer complete
    Transfer of goodcsds.jpg (157,232 bytes, 39,308 bytes/sec, 0:04 elapsed) completed at 11/10/08 9:40:23 AM
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,193,39,191,46).
    Making data connection to 74.126.193.39 port 48942
    STOR Index.css
    150 Opening ASCII mode data connection for Index.css
    226 Transfer complete
    Transfer of Index.css (16,669 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:25 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,213,188).
    Making data connection to 74.126.193.39 port 54716
    STOR Index.js
    150 Opening ASCII mode data connection for Index.js
    226 Transfer complete
    Transfer of Index.js (1,566 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:25 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,231,70).
    Making data connection to 74.126.193.39 port 59206
    STOR IndexIE.css
    150 Opening ASCII mode data connection for IndexIE.css
    226 Transfer complete
    Transfer of IndexIE.css (520 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:26 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,185,35).
    Making data connection to 74.126.193.39 port 47395
    STOR IndexMoz.css
    150 Opening ASCII mode data connection for IndexMoz.css
    226 Transfer complete
    Transfer of IndexMoz.css (132 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:26 AM
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (74,126,193,39,186,107).
    Making data connection to 74.126.193.39 port 47723
    STOR info_module_bg.png
    150 Opening BINARY mode data connection for info_module_bg.png
    226 Transfer complete
    Transfer of info_module_bg.png (14,249 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:27 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,170,149).
    Making data connection to 74.126.193.39 port 43669
    STOR news_bg.png
    150 Opening BINARY mode data connection for news_bg.png
    226 Transfer complete
    Transfer of news_bg.png (17,561 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:28 AM
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (74,126,193,39,230,235).
    Making data connection to 74.126.193.39 port 59115
    STOR widget0_markup.html
    150 Opening ASCII mode data connection for widget0_markup.html
    226 Transfer complete
    Transfer of widget0_markup.html (345 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:29 AM
    PASV
    227 Entering Passive Mode (74,126,193,39,174,196).
    Making data connection to 74.126.193.39 port 44740
    STOR widget1_markup.html
    150 Opening ASCII mode data connection for widget1_markup.html
    226 Transfer complete
    Transfer of widget1_markup.html (1,706 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/10/08 9:40:29 AM
    CWD /httpdocs
    250 CWD command successful
    PASV
    227 Entering Passive Mode (74,126,193,39,207,19).
    Making data connection to 74.126.193.39 port 53011
    STOR Index.html
    150 Opening ASCII mode data connection for Index.html
    550 Virus Detected and Removed: PHP.Iframe.Exploit.WHQ0.ASL.190703202902.UNOFFICIAL
    Unsuccessful transfer of Index.html (22,079/22,346 bytes, 0 bytes/sec, 0:00 elapsed) stopped at 11/10/08 9:40:30 AM (error: 2,-30000)
    ftp_store_close: 2,-30000 (state == RPUT_CLOSING)
    ABOR
    226 Abort successful

    Posted 14 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for the transcript.

    The "Server responded: Virus Detected and Removed" error message comes from the server; Fetch is asking the server to accept a file and the server is refusing. There isn't any settings you can change in Fetch to fix this; it is all due to the server.

    I'm afraid I don't have a good idea why the server might be giving you this message; I did a little searching and the "php iframe exploit" seems to be a way webpages on servers can be hacked to distribute viruses through banner ads. How such a thing would get into your iWeb-created website, though, I don't know; possibly the server is giving you this message erroneously.

    I'd recommend contacting the folks who run the server and ask them to explain more about what the "Virus Detected and Removed: PHP.Iframe.Exploit.WHQ0.ASL.190703202902.UNOFFICIAL" error message means and why you might be getting it when uploading your webpages.

    If you have further questions after talking to them, please let us know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 14 years ago #

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