Fetch Softworks

Problem unresolved (4 posts)

• Started 10 years ago by Sandra
• Latest reply 10 years ago from Jim Matthews

• Sandra Member

  I wrote yesterday and put in all the information you requested but have not received a response. So, I have gone another route and would like a refund.

  Thank you,
  Sandra

  Posted 10 years ago #

• Jim Matthews Administrator

  Hi Sandra,

  I've looked through our support emails and we have not received anything from anyone with your name. I can't even offer to cancel your order because I don't know which order is yours.

  Could you try contacting us using the support form at http://fetchsoftworks.com/fetch/feedback ?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 10 years ago #

• Sandra Member

  I did that yesterday and again today after reading your response. I hope you can see it now.

  Thank you,
  Sandra

  Posted 10 years ago #

• Jim Matthews Administrator

  I'm sorry, we've had some trouble with our email support system, and your message did not go through. Could you try one more time?

  Again, I apologize for this inconvenience.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 10 years ago #