Fetch Softworks

Problem uploading file (4 posts)

• Started 11 years ago by Kenton
• Latest reply 11 years ago from Jim Matthews

• Kenton Member

  I'm trying to upload a folder of index.html's to my GoDaddy Account and it keeps telling me "Fetch could not create the folder Skylines because the ftp server sent an unexpected response" "Check the fetch transcript window for more information. Server responded Permission denied" How do I get permission? Thank You

  Posted 11 years ago #

• Jim Matthews Administrator

  Hi Kenton,

  It's likely that you are trying to upload to the wrong folder on the server. You might want to check with GoDaddy on what the correct folder is (it might have a name like "httpdocs" or "public_html").

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Kenton Member

  Is it possible to email you a screen shot of what the folder contains? GoDaddy will not know what the problem is. I use a software that can take a folder of images and export them to html so that there is a custom viewing page of pictures once uploaded to the server. There are necessary contents in the folder that have to accompany one another in order for the exported to work together. If you can please let me know an email I can email you a screen shot to get you recommendation from there. Thank You So Much for your time.

  Kenton

  Posted 11 years ago #

• Jim Matthews Administrator

  Sure, send the screenshot to mailto:bugs@fetchsoftworks.com and I'll take a look.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #