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Problem while using Fetch on NT Server (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 21 years ago by kerby
  • Latest reply 21 years ago from hywel
  • kerby Member

    I have a client who uses fetch and we have an NT Server. He is having a problem that appears to have occured following the upgrade for the "Code Red" virus. He can log in to our FTP NT server OK but it can never complete the "getting file list" operation. Can you think of any reason for this or what things can I check?

    Thanks,
    Kerby

    Posted 21 years ago #

  • Jim Matthews Administrator

    I'd be interested to see the contents of the Fetch Transcript window after the client sees the problem. He can choose "Fetch Transcript" from the Window menu to reveal that window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 21 years ago #

  • hywel Member

    I've been having the same problem. I can log on, but don't get a directory listing. I'm using fetch under OS-X and trying to connect o my ISP's server.

    Using 'ls' and 'cd' FTP from terminal works fine.

    The transcript log follows...

    System Version = 0x1004Connecting to www.xxx.pwp.blueyonder.co.uk port 21 (10/9/01 1:05:21 am)220 pcow033m Microsoft FTP Service (Version 4.0).ADAT500 'ADAT Hi there, do you support security?': command not understoodUSER hywel331 Password required for hywel.PASS230 User hywel logged in.SYST215 Windows_NT version 4.0PWD257 "/" is current directory.MACB ENABLE500 'MACB ENABLE': command not understoodSITE DIRSTYLE200 MSDOS-like directory output is offPWD257 "/" is current directory.PWD257 "/" is current directory.PASV227 Entering Passive Mode (195,188,53,58,15,207)LIST

    Posted 21 years ago #

  • hywel Member

    (sorry, posted message twice)

    [This message has been edited by hywel (edited 09-10-2001).]

    Posted 21 years ago #

  • Jim Matthews Administrator

    You might try unchecking "Use Internet Config" in the General section of Preferences, and "Use passive mode transfers (PASV)" in the Firewall section of Preferences. Does that make any difference?

    Jim Matthews
    Fetch Softworks

    Posted 21 years ago #

  • hywel Member

    Jim,

    that does seem to have done the trick. I've tried connecting a few times and accessing subdirectories with no apparent problem.

    Many thanks,

    Hywel. :)

    Posted 21 years ago #

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