Your best friend for file transfer.

Fetch application logoFetch

Problems after moving FTP site content (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 18 years ago by MegaTrain
  • Latest reply 18 years ago from Jim Matthews
  • MegaTrain Member

    We have a customer that uses Fetch on MAC OS 10 that is having some problems after we moved their FTP site to a different box.
    (Sorry, don't know the Fetch version number they use)

    We had their site on a WinNT box, and copied all the content over to a Windows 2000 server (using IIS as the FTP server).

    They now say their clients can't see the folder names - they just appear as "?" (question marks).

    In response to a post I found on this site, I changed the default file list style to UNIX instead of DOS, but that doesn't seem to have fixed the problem.

    Any suggestions?
    Is there a "things your ftp host needs to know about Fetch" document around?

    Posted 18 years ago #

  • Jim Matthews Administrator

    You should not have to do anything special. Could you have the customer choose "Fetch Transcript" from the Window menu and send you the contents after they see the problem? I should be able to figure out what is going on by looking at the transcript.


    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

Topic closed

This topic has been closed.