Fetch Softworks

Problems with zipped files (4 posts)

• Started 15 years ago by spinyanteater
• Latest reply 15 years ago from Scott McGuire

• spinyanteater Member

  I am having problems with zipped files on Mac and Windows. The zipped files will unzip ok before they are uploaded, but after they have been uploaded and then downloaded from my website they will not unzip (unzipping starts but then I get an error). I am uploading in binary format.

  I'd Just like to add that I've used Fetch for years and I love it -it's always been the only simple and straightforward program involved in the website :).

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for being a Fetch customer and for the kind words!

  We'd like some more information to help investigate your problem.

  Which version of Fetch and Mac OS X do you have?

  How are you creating the zip files?

  And just to confirm, you have a problem even if you download the zip files on the very same Mac that you created them on?

  Let us know and we'll try to figure out what's going on and give advice.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 05-02-2008).]

  Posted 15 years ago #

• spinyanteater Member

  Mac OS X 10.5.2
  Fetch version 5.3

  On the mac I've been creating the zip file by clicking the folder and choosing "Compress". I then upload the file, then download it from the website onto the same computer and it won't uncompress.

  I've just tried again, compressing with Stuffit. This time the folder of files uncompresses ok, but the application won't run. Curiously it runs if I move it out of the folder. Perhaps I need to experiment a bit more with the compression method.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  One thing to be aware of is that some applications won't run outside of the Applications folder, so they may not be a good test subject.

  You might try downloading the problem files with Fetch instead of a web browser, and see what happens; it could be that the web browser is not downloading the files in the proper format, and that's why they won't decompress properly.

  Please let us know if we can be of further assistance.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #