Fetch Softworks

Recover files? (10 posts)

• Started 15 years ago by tourbillon
• Latest reply 2 years ago from Jim Matthews

• tourbillon Member

  When I signed on to Fetch for the first time, I somehow uploaded the entire contents of my computer, which I did not want to do. When I began deleting files from what I thought was just the Fetch program, they were deleted from my computer, as well! They're not in my trash. Are they gone forever??? Of the ones I know about so far, some of the deleted documents are extremely important. Is there anyway to recover these?? Thank you!!

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  We are very sorry to hear that some of your files have been deleted.

  However, we are puzzled, because it is really extremely difficult to delete files on your Macintosh using Fetch. It can only delete files on the server that you connect to, it does not delete local files.

  If you could describe to us exactly what you did, we may be able to figure out why this happened. Also, could you please tell us exactly what is entered into the "Hostname" field before you clicked on the Connect button in the Fetch New Connection dialog?

  While we are not file recovery experts, if you have deleted files on your Macintosh, they are most likely not easily recoverable. I'm sorry, I wish I had a better answer for you. There are some software products out there that may be able to recover them if you do not have a backup.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Bill Member

  I accidentally deleted a file on the server. Is there anyway to recover it?

  Posted 6 years ago #

• Jim Matthews Administrator

  Hi,

  I would contact the server administrators to see if they can recover your file from a backup.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 years ago #

• Carolyn ross Member

  Trying to recover MY fetch game

  Posted 3 years ago #

• Jim Matthews Administrator

  Hi Carolyn,

  Could you say a bit more about what you need help with?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 3 years ago #

• Carolyn ross Member

  I forgot my password ...
  How do I change or get a new password.....
  However my game was accidentally deleted I was able to restore the game though google....
  But I forgot my password....

  Posted 3 years ago #

• Jim Matthews Administrator

  Hi Carolyn,

  This site is for the Mac FTP (File Transfer Protocol) program Fetch. It sounds like you're looking for help with some other program.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 3 years ago #

• Karen Thurman Member

  I accidentally deleted my fetch app how can I get it back?

  Posted 2 years ago #

• Jim Matthews Administrator

  You can download Fetch from

  https://fetchsoftworks.com/fetch/download

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 years ago #