Fetch Softworks

Relocation and Failed Reconnection (2 posts)

• Started 6 years ago by Roddy
• Latest reply 6 years ago from Jim Matthews

• Roddy Member

  Recently I moved from one office to another.
  After reconnecting my machines and logging into the new system I discovered that I was unable to reconnect to my web host server. Please consider the following:

  1) I made no change in my FTP settings.
  2) Neither did I reconfigure any of my devices. I simply reconnected them physically.
  3) Although I have full access to the internet including email, I am unable to reconnect with my web host FTP server.
  4) I am able to connect to the FETCH FTP server using the FETCH short-cut.

  This is a copy of my most recent FETCH transcript when trying to connect to my web host FTP server:

  Connecting to baha.lunarbreeze.com port 21 (Mac OS X firewall is limiting connections to specific applications) (17/07/25, 8:53 AM)
  Connected to 67.210.123.5 port 21 (17/07/25, 8:53 AM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 1 of 50 allowed.
  220-Local time is now 08:53. Server port: 21.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  AUTH TLS
  234 AUTH TLS OK.

  Posted 6 years ago #

• Jim Matthews Administrator

  Hi,

  My best guess is that your new Internet connection has a firewall that blocks your connection. I am able to connect to that address from my location, so the server is working, and Fetch does not have trouble talking to it (as you saw in your previous location). That leads me to think that it's an issue with your new Internet setup. I would speak to whoever manages the office network.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 years ago #