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  • Started 21 years ago by Bev Gerrard
  • Latest reply 21 years ago from Jim Matthews
  • Bev Gerrard Member

    Jim, thank you for your advice.
    We new it was not the best idea to use the .mov. We had reason we wanted to go that way. The quicktime posed a more professional display than the jpg. useing Behaviors and open window features we had more control and better presentation than with the jpg. I have 12 other .mov files presently working on this site and only one file to fix. I also tried returning to its original .jpg format but that did not work . Jim I have been reading up on fetch's preference setting from the main menu (customise/preferences/upload) can I select a .mov extention an add it to preferences. and would this help fetch better recognize a .mov extention? If I download the new version of fetch is that going to cost me money ? Because I can't afford that right now . So I would have to find another way to fix this problem. Will the new 4.0.2 totally fix this problem? What will the 4.0.2 be doing that my 3.0 is not doing? If you want to look at my site the URL is:

    [This message has been edited by Bev Gerrard (edited 07-07-2002).]

    Posted 21 years ago #

  • Jim Matthews Administrator

    The important thing is that a file's name extension match its contents. Giving a JPEG file a .mov extension will not turn it into a QuickTime movie -- it will just confuse the web server.

    I don't think that upgrading to 4.0.2 will help in this case, but you can try a free 15-day trial copy of 4.0.2 if you like.

    Jim Matthews
    Fetch Softworks

    Posted 21 years ago #

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