Fetch Softworks

runnig dog does not stop (12 posts)

• Started 19 years ago by jjeekk
• Latest reply 19 years ago from Jim Matthews

• jjeekk Member

  This happens after I tied to test php scripts through my browser. The initial file list will display but when I try to change directories the file list for the directory fails to display. It still happens with Fetch 4.0.3.
  I cannot get ftp access through BBedit nor Dreamweaver. Has any one had similar problems and if so have there been any solutions?

  Posted 19 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window after you see the problem? Choose "Fetch Transcript" from the Window menu to open the window.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• saelkins Member

  This is happening to me, as well on my Mac... right after moving our office (and network) to a different location in the building. We also have added a new hardware firewall, and had admins come in and reconfigure our network (NT). Everything worked fine prior to shutting down on Friday, but upon restart in the new location, it doesn't work for all but one ftp location.

  The Transcript reads...

  Fetch 4.0.3 System 0x1025 Serial FETCHFL001-NM9W-1CDR TR
  Connecting to 204.0.126.126 port 21 (4/30/03 5:57:45 PM)
  220 nt2 Microsoft FTP Service (Version 5.0).
  ADAT
  500 'ADAT This command is checking whether this server supports Kerberos or GSS security, see RFC 2228': command not understood
  USER sta0307
  331 Password required for sta0307.
  PASS
  230 User sta0307 logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  SITE DIRSTYLE
  200 MSDOS-like directory output is off
  PWD
  257 "/" is current directory.
  PORT 192,168,144,53,214,157
  get_reply():con_conn->Getline() returns -3259
  ftp_list: -30014 (state == GETTING_LIST)
  QUIT
  send_cmd():con_conn->Putline() returns -3259

  Any help is greatly appreciated!

  Posted 19 years ago #

• Jim Matthews Administrator

  The first thing I'd try is checking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences (choose Preferences... from the Customize menu in Fetch, and click on the Firewall tab). Does that help?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• saelkins Member

  Yes... I tried that last night before I left the office, and it DID fix the problem... thank you!

  Posted 19 years ago #

• jjeekk Member

  Originally posted by JimMatthews:

  The first thing I'd try is checking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences (choose Preferences... from the Customize menu in Fetch, and click on the Firewall tab). Does that help?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Thank you: I also have gained access using other than passive mode. But the mystery is a little haunting. I suppose that it is just that I don't know enough about the works of FTP.

  Posted 19 years ago #

• brandwashed.com Member

  hello.

  i am having the same problem...

  i tried PASV and it still happens.

  fetch does connect to other FTP sites, there s one in particular i am having issues with.

  my transcript:
  Connecting to ftp.colonialprinting.net port 21 (8/26/03 2:53:54 PM)
  220-Serv-U FTP Server v3.0 for WinSock ready...
  220-Welcome to the Colonial Printing FTP server
  220 Anonymous access is strictly prohibited
  USER customer
  get_reply():con_conn->Getline() returns -3259

  Posted 19 years ago #

• Jim Matthews Administrator

  That's strange -- I don't see that error connecting to the same site with the same user id. Do you have Fetch 4.0.3?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• brandwashed.com Member

  i do have fetch 4.0.3
  perhaps it is a configuration issue on the firewall here.

  any tips on what to tell the guys who manage that?

  here is the transcript:
  i also get an error dialog box that says "Server too busy"
  ------
  Fetch 4.0.3 System 0x922 Serial FETCH4X006-2JEJ-6U9B TR
  Connecting to ftp.colonialprinting.net port 21 (9/4/03 11:23:17 AM)
  220-Serv-U FTP Server v3.0 for WinSock ready...
  220-Welcome to the Colonial Printing FTP server
  220 Anonymous access is strictly prohibited
  USER Catalyst
  get_reply():con_conn->Getline() returns -3259

  Posted 19 years ago #

• brandwashed.com Member

  exact wording of error dialog (not sure if it matter so much):

  "Error: ther server dropped the connection (it may be too busy)."

  Posted 19 years ago #

• brandwashed.com Member

  the plot thickens...

  on the windows side, via FlashFXP, we can connect to the site and upload without incident.

  PASV mode is on on FlashFXP...i tried it both on and off in Fetch.

  [This message has been edited by brandwashed.com (edited 09-04-2003).]

  [This message has been edited by brandwashed.com (edited 09-04-2003).]

  Posted 19 years ago #

• Jim Matthews Administrator

  Have you tried any other FTP clients from your Mac (such as Transmit from Panic http://www.panic.com )?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #