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serial number not working (2 posts)

  • Started 1 year ago by KPG
  • Latest reply 1 year ago from Jim Matthews
  • KPG Member

    I got a new computer, installed Fetch, trying to enter my serial number (which I have from my records) and it's not working or recognizing it. I've tried 20 times, retyped, copy/pasted. I am definitely entering the serial number correctly. Please help! Thanks.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Could you contact us at bugs@fetchsoftworks.com ? Specifically, could you send a screen snapshot of the Enter Serial Number window with the serial number and serial number name entered? I'll see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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