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Serial Number won't log in (3 posts)

  • Started 10 years ago by Michelle Cubas
  • Latest reply 10 years ago from Michelle Cubas
  • Michelle Cubas Member

    Hi,

    I have a valid s/n but it won't take on the menu. Please advise.

    Thanks.
    Michelle

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi Michelle,

    The most frequent cause of problems when entering the serial number is that the serial number name is not being entered correctly; the serial number name, as well as the serial number, must be entered exactly as it shown in the information that was sent to you when you originally purchased Fetch.

    If you do not have your original registration email, or want to verify that you have the correct information, please send an email to:

    serial at fetchsoftworks dot com

    including your name, email address, and the postal address you used when purchasing Fetch, and we'll look up the information for you.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • Michelle Cubas Member

    TQ. Great fix.

    Posted 10 years ago #

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